Strategic Sales Manager: Trans Solutions

nedbank; Cape Town; On-site; ZAR 30 000 - 70 000; Full time

Job summary

An established industry player is seeking a skilled professional to enhance client relationships within Commercial Banking. This role involves guiding teams to deliver tailored banking solutions, ensuring compliance with risk policies, and fostering a client-centric culture. With a focus on building sustainable relationships, you will leverage your expertise in Business Banking and Transactional Banking to drive growth and operational excellence. Join a dynamic environment where your contributions will shape the future of banking and client experiences.

Qualifications

• 5-6 years of experience in Business and Transactional Banking.
• Successful track record in Commercial Banking is essential.

Responsibilities

• Grow and maintain client relationships to achieve business targets.
• Ensure compliance with Risk standards and deliver quality client engagements.

Skills

Business Banking

Transactional Banking

Communication

Data Analysis

Customer Focus

Building Partnerships

Education

Matric / Grade 12 / National Senior Certificate

Business-related qualification (BBA, BCOM)

Tools

Relevant software and systems knowledge

Job description

Details

Location:

Cape Town, ZA

Date: 7 May 2025

Reference: 139204

Requisition Number -139204

Closing Date- 16 May 2025

Job Family

Sales And Services

Relationship Management

Manage Self: Professional

Job Purpose

To grow market share with Commercial Banking clients with sophisticated transactional requirements by offering our sophisticated suite of products to existing and new Commercial Banking Clients. To lead, guide, support and coach front-line and Transactional Banking Domestic teams to execute effectively upon the business strategy, enabling the delivery of banking solutions to relevant market segments ensuring client centric experiences that builds sustainable client relationships.

Job Responsibilities

• Grow the Sophisticated Domestic Transactional book in line with budgets by building and maintaining client relationships
• Source new business by presenting Sophisticated Domestic Transactional Solutions product opportunities to clients.
• Ensure delivery on all targeted products and services as measured through the relevant client management systems and the contribution statement.
• Achieve quality and turnaround standards through relevant systems, processes and procedures.
• Understand and respond to client's business
• Understand and apply the bank's risk and credit policy and manage client expectations accordingly.
• Manage & improve stakeholder efficiency and effectiveness continuously.
• Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems.
• Collaborate and use product expertise to build sound relationships with internal stakeholders and BU to instil trust amongst clients that Nedbank is best placed to manage the complexity of their business, personal and household requirements
• Maintain effective professional relationships with low to high value profile clients through contactmanagement.
• Engage clients and in a manner that is relevant to their specific circumstances deliver quality clientengagements.
• Manage bankers to unearth sales / solution opportunities and to create advocates among their clients.
• Manage escalated client complaint to ensure agile resolution.
• Ensure and apply compliance with Risk standards by completing specified compliance training.

Job Responsibilities Continue

• Execute on the client centric objectives. Ensure adherence to relevant systems, processes, standards, protocols, procedures.
• Improve client service delivery when providing tailor made financial solutions and client service.
• Create a collaborative environment of teamwork that will ensure motivated staff that shares knowledge and information to enable decision making.
• Stay abreast in field of expertise and deliver on the expectations from stakeholders.
• Understand and embrace the Nedbank Vision and Values.
• Attend and apply learning from relevant training programs.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank
• Culture building initiatives and participate in culture surveys.
• Create a client service culture through various required interventions.
• Participate and support corporate responsibility initiatives.
• Achieve operational excellence by supporting the implementation of business optimization

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Must have a business-related qualification (such as BBA, BCOM, Degree in Marketing) containing modules in Accounting, Finance, Marketing and Economics.

Minimum Experience Level

• Minimum of 5-6 years of experience in Business Banking,and Transactional Banking is required.
• Must have asuccessful track record in Commercial Bankingis essential.
• Must be in a possession of an unendorsed driver's license and a reliable personal vehicle.

Technical / Professional Knowledge

• Business principles
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Cluster Specific Operational Knowledge
• Business Acumen
• Earning Trust
• Communication
• Customer Focus
• Building partnerships
• Managing Work

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Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).

For assistance please contact the Nedbank Recruiting Team at [phone]