Salesforce Architect

hearX; Gauteng; Hybrid; ZAR 600 000 - 900 000; Full time

Job summary

A leading company is seeking a Salesforce Architect to implement and deliver functional solutions on the Salesforce.com platform. The role involves hands-on technical implementation, requiring expertise in Salesforce development and project management. Ideal candidates will have a strong background in Salesforce tools and a proven track record in delivering CRM solutions.

Qualifications

• 3+ years of related Salesforce experience.
• Experience with Salesforce development toolkit and APIs.

Responsibilities

• Designing, implementing, deploying, and documenting Salesforce projects.
• Develop complex CRM solutions following best practices.

Skills

Apex

Sales Cloud

Service Cloud

Lightning Components

Data Loader

Workbench

Education

Matric

Salesforce Certification

Bachelor’s degree in Computer Science or Engineering

Tools

Jira

Job description

Pretoria - 2 days work-from-home in line with Company Policy (only applicable after probation is successfully passed).

Role Overview

The Salesforce Architect will perform hands-on technical implementation, focusing on delivering functional solutions on the Salesforce.com platform. The role involves designing, implementing, deploying, and documenting projects leveraging the Salesforce.com toolset.

Minimum Education (Essential)

• Matric
• Salesforce Certification

Minimum Education (Desirable)

• Bachelor’s degree in Computer Science or Engineering (or similar)

Minimum Applicable Experience (Years)

• 3+ years of related Salesforce experience

Required Experience

• Software Developer
• Experience with the Salesforce development toolkit
• Developing Apex classes, triggers, VisualForce pages, Lightning components, and web services using Salesforce REST and SOAP APIs
• Experience with small to medium-sized Salesforce projects

Skills and Knowledge (Essential)

• On-platform declarative customizations, Lightning Components, Apex, Data Loader, Workbench
• Sales Cloud, Service Cloud, Sales Engagement (High Velocity Sales), Marketing Cloud, Marketing Cloud Intelligence (Datorama), Salesforce OMS, Service Cloud Voice, Salesforce Connect, Einstein Conversational Insights (ECI)

Analysis and Planning (15%)

• Multitask effectively, define priorities, and ensure efficiency
• Define and communicate problems, goals, and acceptance criteria
• Collaborate with development, business analysts, and design teams
• Work with stakeholders to find solutions
• Research potential solutions and techniques
• Analyze systems for root causes, impacts, workarounds, and fixes
• Identify dependencies and estimate durations
• Mitigate risks and document processes
• Communicate progress to line manager

Programming (50%)

• Follow project plans and work instructions (e.g., Jira)
• Develop complex CRM solutions following best practices
• Meet deadlines and adhere to coding standards
• Maintain high-quality, efficient code
• Use components and techniques effectively
• Version and backup all work according to standards

Testing and Implementation (20%)

• Ensure work is tested and meets requirements
• Prepare testing environments and instructions
• Participate in peer reviews
• Deploy changes to production
• Maintain change logs and release notes

Reporting and Communication (15%)

• Own tasks and communication
• Keep documentation current
• Provide timely feedback and updates
• Assist with user requirements and documentation
• Prepare reports and manuals
• Offer insights and feedback on projects

This description is subject to change based on business needs. Employees will be consulted on any changes. Performance will be reviewed against objectives. If you do not hear from us within 30 days, consider your application unsuccessful.