Distribution Coordinator At Famous Brands

Famous Brands; Gauteng; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading company in the logistics sector is seeking a dedicated individual to ensure high standards of fleet management and customer service. The role involves enforcing safety regulations, managing productivity, and maintaining fleet standards, while also handling administrative tasks. Ideal candidates will have FMCG experience and relevant qualifications in transport or logistics.

Qualifications

• Minimum 2 years in transport or distribution control.
• FMCG distribution experience is essential.

Responsibilities

• Enforce health and safety standards and manage productivity.
• Ensure fleet uptime and maintain cleanliness of crew and vehicles.
• Handle administrative responsibilities like delivery notes and invoices.

Skills

Customer Service

Health and Safety Standards

Communication

Education

Senior Certificate / Grade 12

Transport / Logistics / Supply Chain Certificate or Diploma

Tools

Plato

Trackmatic

ERP Systems

Job description

Introduction

To ensure that on-road execution and customer service standards are achieved.

Duties & Responsibilities

1. Strictly enforce health and safety standards and the Road Traffic Act.
2. Manage productivity and customer service measures.
3. Leverage distribution efficiencies by aligning resources to outputs.
4. Ensure fleet uptime and achieve service levels across the network.
5. Support fleet maintenance programs on-site and maintain fleet standards at the highest level.
6. Maintain cleanliness, neatness, and hygiene of all crew, equipment, and vehicles within your domain.
7. Ensure daily vehicle inspections via drivers and report defects to the Distribution Controller for action.
8. Handle administrative responsibilities such as POD, delivery notes, invoices, and shipment packing.
9. Update route master to reflect store changes.
10. Follow up on queries with franchisees within the required lead-time.
11. Coordinate orders for on-hold accounts as per SOP.
12. Execute distribution plans using PLATO and Trackmatic.
13. Facilitate effective communication between drivers and planning teams for plan improvements.
14. Dispatch vehicles promptly and minimize redeliveries.
15. Report and analyze delivery issues, customer returns, and credits monthly to close gaps.
16. Investigate and resolve missing POD issues, ensuring timely processing of returns and credit notes.
17. Manage drivers to adhere to schedules and delivery commitments.
18. Monitor driver behavior and ensure high customer service levels.
19. Use GPS/Tracking systems to monitor vehicle and driver activity, reporting any misuse of assets.
20. Assist in HR-related matters, escalating as needed.

Desired Experience & Qualifications

• Formal Education: Senior Certificate / Grade 12; preferably a Transport / Logistics / Supply Chain Certificate or Diploma.
• Experience: FMCG distribution experience is essential; minimum 2 years in transport or distribution control; proficiency with Plato, Trackmatic, and ERP systems.