Care Expert Navigator

Mediclinic; Pretoria; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading healthcare provider in Pretoria seeks a dedicated nursing professional to enhance patient care through integrated services. The role involves collaboration with healthcare teams, driving clinical efficiency, and utilizing data analytics to improve patient outcomes. Ideal candidates will have extensive nursing experience and a strong background in ancillary services.

Qualifications

• 5 years’ experience in a senior nursing role within a private acute healthcare setting.
• Experience as a hospital-based ancillary service provider.

Responsibilities

• Drive patient clinical efficiency in collaboration with clinical and nursing teams.
• Support integrated healthcare service by liaising with external providers.
• Utilise data analytics to monitor patient outcomes.

Skills

Pharmacology

Clinical information capturing

Data analytics

Nursing care

Evidence-based practice

Computer literacy

Risk identification

Clinical pathways

Education

Degree / Diploma in General Nursing

B-degree in ancillary services

Tools

MS Office

Job description

Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates.

The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.

MAIN PURPOSE OF JOB

To support a comprehensive, professional and integrated care expert service to patients in collaboration with the internal and external healthcare teams.

KEY RESPONSIBILITY AREAS

• Drive patient clinical efficiency in collaboration with the Clinical and nursing team prior to admission, during hospitalisation and post discharge
• Support an integrated healthcare service by liaising and coordinating services with clinician offices and external healthcare providers
• Fulfil a patient liaison role throughout the delivery of the Care Expert product
• Utilise data analytics and reporting to monitor patient outcomes, operational efficiency and clinical governance
• Drive a culture of improvement, quality and cost efficiency
• Ensure effective communication and empowerment around value based care within the units
  
  

Required Education

Degree / Diploma in General Nursing

or

B-degree in ancillary services

Required Experience

5 years’ experience in a senior nursing role (e.g. Shift Leader, SPN), within a private acute healthcare setting

or

Hospital-based ancillary service provider (e.g. Physiotherapist, Occupational Therapist, etc.)

Required Job Skills And Knowledge

• Pharmacology, including Clinical pharmacy and antimicrobial stewardships
• Clinical information capturing and data analytics
• Cost per event management
• Nursing care within an acute-care setting
• Evidence-based practice and guidelines
• Computer literacy (MS Office)
• Risk identification and supporting protocols, e.g. IPC
• Clinical pathways