Senior Policy Administrator

Santam Business; Sandton; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading company in the insurance sector seeks a Senior Policy Administrator to manage policy administration tasks, including endorsements and liaising with brokers. The ideal candidate will have extensive insurance experience and relevant qualifications.

Qualifications

• Minimum of 10 years insurance experience in underwriting.
• Preferably 5 years short term engineering insurance experience.

Responsibilities

• Manage policy administration, endorsements, and finance queries.
• Liaise with brokers and other departments.

Skills

Team player

Good telephone etiquette

Excellent interpersonal skills

Attention to detail and accuracy

Education

Relevant Degree / Diploma

Tools

Microsoft Office

KIT policy administration system

Job description

What will you do?

We have an exciting opportunity for a Senior Policy Administrator at Mirabilis based in Illovo.

What will make you successful in this role?

The main purpose of the job is Policy Administration with reference to new business, endorsements (providing terms on existing policies), finance queries, and dealing with Brokers and other departments.

Key Functions

Policy Administration / Authorization of Team Work:

• Conversions of quotes into Policies
• Endorsements
• Provide terms on existing policies
• Understand Insurance Principles and Business Retention on existing policies
• Dealing with other areas within Mirabilis / liaising with brokers
• Manage / monitor incoming / outgoing mail
• Adhere to deadlines and operating standards and requirements

Qualifications & Experience

• Minimum of 10 years insurance experience within an underwriting capacity
• Preferably 5 years short term engineering insurance experience
• First Level Regulatory Examination
• Relevant Degree / Diploma
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently

Skills

• Team player
• Well-spoken and confident
• Good telephone etiquette
• Excellent interpersonal skills
• Ability to perform tasks under pressure
• Attention to detail and accuracy
• Continuous development of interpersonal skills
• Proficient in the KIT policy administration system within 1 month of appointment (on-the-job coaching)
• Training on engineering insurance products