Specialist Account Executive - Platform Sales- Africa

Salesforce, Inc..; Johannesburg; On-site; USD 80 000 - 120 000; Full time

Job summary

Join a forward-thinking company as a Cloud Account Executive, where you will leverage your extensive sales experience to drive revenue growth and enhance customer relationships. In this dynamic role, you will strategize with clients to understand their unique challenges and goals, collaborating closely with them to deliver tailored solutions. Your expertise in software and SaaS sales, combined with a strong understanding of security and compliance, will empower you to articulate the business value of innovative solutions. This position offers a vibrant and collaborative environment, making it an exciting opportunity for those passionate about technology and customer success.

Qualifications

• 10+ years of full-cycle sales experience, especially in software/SaaS.
• Strong background in security compliance and data protection.

Responsibilities

• Develop key customer relationships and drive satisfaction.
• Implement long-term strategies aligned with customer objectives.
• Drive growth within assigned accounts.

Skills

Full-cycle sales

SaaS solutions

Consultative selling

Security compliance

Data protection strategies

CRM systems

Creative problem-solving

Tools

Salesforce Service Cloud

Job description

As a Cloud Account Executive within the Platform team, your focus will be on custom enterprise business application development and enhanced Security Products and Application Lifecycle Management products. You will formulate and execute a Platform sales strategy within your specific market segment, drive revenue growth by increasing demand in the current customer base, and develop new customers. You will develop opportunities through warm leads and whitespace prospecting.

You will work in partnership with existing Account owners and will carry quota for Platform product sales. As a trusted adviser and coach, you will possess expertise in Business and Technology Architecture, matching customer needs to Salesforce Platform capabilities, including Trusted Services, Developer Services, Privacy Center, Shield, Data Mask, Security Center, Backup & Recovery, Archiving, Sandboxes, Lightning Platform, Agentforce development, and security. You will articulate the business value of solutions through executive-level presentations on time-to-value, ROI, and TCO.

Your Impact:

• Work closely with current and prospective customers as a trusted advisor to understand their unique challenges and goals.
• Collaborate with customers on Salesforce Service Cloud to evangelize solutions that help achieve their business objectives.
• Contribute to business growth in a fast-paced, collaborative, and fun environment as a valued Salesforce team member.

Responsibilities:

• Develop key customer stakeholder relationships and drive customer satisfaction.
• Develop and implement the overall long-term strategy for each account aligned with customer objectives.
• Coordinate internal Salesforce resources to meet customer needs.
• Perform account planning in collaboration with Prime and Cloud sales resources for strategic alignment.
• Communicate Salesforce's value proposition for existing and new customers.
• Drive growth within assigned accounts.

Required Skills/Experience:

• Minimum 10+ years of experience with full-cycle sales.
• Ability to strategize with a large extended team.
• Experience selling software/SaaS solutions, especially to industry verticals mentioned.
• Proven track record in managing and closing complex sales cycles with consultative, solution-focused selling skills.
• Strong background in software/SaaS sales with outstanding quota attainment.
• Understanding of security, compliance regulations, and experience discussing with Chief Security Officers and Data Protection Officers.
• Ability to formulate data protection, data management strategies, and security operations.
• Experience working in the Africa region.

Desired Skills/Experience:

• Objection handling, discovery, planning, and closing skills.
• Consistent overachievement of goals.
• Excellent written, verbal, and presentation skills.
• Creative problem-solving abilities and adaptability in fast-paced environments.
• Experience working with CRM systems.
• Ability to work effectively as part of an extended sales team.