Key Account Executive (Mandarin Speaker)

Alistair James Company Ltd; Gauteng; On-site; ZAR 300 000 - 700 000; Full time

Job summary

An established industry player is seeking a dynamic individual to join their team, focusing on enhancing client relationships and driving business growth across Africa. This role requires a native Mandarin speaker with a strong background in customer service and logistics. You will be responsible for understanding client needs, promoting innovative solutions, and contributing to the company's strategic development. Join a fast-paced environment that values creativity and entrepreneurial spirit, offering a competitive remuneration package and opportunities for professional growth. If you're passionate about making a difference in the logistics sector, this is the perfect opportunity for you.

Benefits

Competitive remuneration package

Incentives and bonuses

Dynamic culture

21 leave days per annum

Regional travel opportunities

Qualifications

• Native Mandarin speaker with advanced English skills required.
• Customer service experience essential, preferably in logistics or mining.

Responsibilities

• Promote the company to clients in Asia and Africa.
• Enhance customer experience with innovative solutions.

Skills

Customer Service

Problem-solving

Leadership

Entrepreneurial mindset

Logistics experience

Mandarin language proficiency

English language proficiency

Education

University Graduate Degree in relevant discipline

Job description

Alistair Group is one of East and Southern Africa's fastest-growing service companies, providing a variety of self-delivered logistics solutions across several geographies, aimed with the vision to Make Africa Work Better!

With core competencies in road freight, warehousing, commodity trading, and operational hire of material handling equipment, the Group strives for continuous expansion of innovative ancillary services to grow the business vertically, complemented by a healthy dose of entrepreneurial flair.

The business has gone from strength to strength, growing quickly in both its geographical coverage and variety of services offered to clients.

In [Year], the Group exceeded the [number]-employee mark and managed a fleet of well over [number] trucks.

With Alistair's aggressive and exciting growth strategy, the Group is poised for significant further expansion and a greater impact in Africa.

Core Services:

• Freight Forwarding
• Clearance & Forwarding
• Energy Industry Support Services
• Equipment Rental
• Commodity Trading
• Integrated Solutions
• Warehousing
• Ocean Freight

Industries:

• Mining
• Oil & Gas
• Agriculture
• Construction
• Explosives
• Renewables

Vision: To be known as the Company that makes Africa work better.

Company Behaviours: Honesty, Customer Focus, Continual Improvement, Humility, and Safety.

Accountabilities & Responsibilities:

• To visit and promote Alistair Group to clients headquartered in Asia and in Africa.
• Finding ways to make our clients' businesses work better, enhancing the customer experience with clear communication and innovative solutions.
• Winning profitable new work for Alistair Group.
• Understanding client needs and problems and providing solutions using Alistair Group's current and potential resources, including working with the Technology Team to develop tech-driven solutions and interfaces for our Mandarin-speaking clients.
• Identifying new projects and strategic areas in which we should invest.
• Inputting in the long-term Group strategy and development.
• Demonstrating a rational awareness of pricing and quoting accordingly.

Education, Skills & Competencies:

• A minimum of University Graduate Degree in any relevant discipline (business / economics / logistics / mining / supply chain).
• Native Mandarin speaker (essential) & English (advanced).
• Customer Service experience (essential).
• Logistics and/or mining sectors in Southern Africa (preferred) experience.
• Entrepreneurial mindset; Problem-solving skills.
• Ability to work in a fast-paced environment.
• Strong leadership skills.

What we're offering:

• A competitive remuneration package with an upside in the form of incentives and bonuses.
• Dynamic culture with room for creativity and self-expression.
• Insights into the operations of a high-growth, innovative start-up company.
• 21 leave days per annum.
• Working hours - Monday to Friday plus alternate Saturday mornings.
• Regional travel as required (DRC, Tanzania, Zambia, etc.).

Working hours:

Monday to Friday: 07:20 - 16:20
Alternate Saturdays: 08:00 - 12:00

By completing your details and clicking "Submit Application" you consent to Alistair Group processing your personal information in accordance with our Privacy Policy.