Systems Analyst(Salesforce)

Indsafri; Johannesburg; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is looking for a motivated Junior Systems Analyst to join their dynamic team. This exciting role is perfect for someone early in their IT career, offering the opportunity to work with Salesforce solutions and gain hands-on experience in systems analysis. You'll assist in the design and implementation of business systems, support daily operations, and collaborate with stakeholders to gather requirements. If you're passionate about technology and eager to grow in a supportive environment, this position could be your ideal next step.

Qualifications

• Foundational knowledge of systems analysis and Salesforce solutions.
• Experience in creating reports and dashboards in Salesforce.

Responsibilities

• Assist in the analysis, design, and implementation of business systems.
• Support daily operations and troubleshoot Salesforce-related issues.

Skills

Salesforce certification

Systems analysis

Troubleshooting

Documentation

Education

Bachelor's degree in IT or related field

Tools

Salesforce

Job description

Job Summary

We are seeking a motivated and detail-oriented Junior Systems Analyst with Salesforce certification to support our business systems and applications. This role is ideal for someone early in their IT career who has foundational knowledge of systems analysis and a strong interest in Salesforce-based solutions.

Key Responsibilities

• Assist in the analysis, design, and implementation of business systems and applications, particularly Salesforce.
• Support daily system operations and troubleshoot issues related to Salesforce and other integrated systems.
• Work with stakeholders to gather and document business and technical requirements.
• Create reports, dashboards, and workflows in Salesforce to meet business needs.
• Assist in testing and validating system functionality, upgrades, and new features.
• Maintain proper documentation of system processes, configurations, and procedures.
• Provide user support and training on Salesforce features and functions.
• Collaborate with senior analysts and developers on enhancement projects.