Account Manager

Datacentrix; Durban; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A leading hybrid IT systems integrator seeks an Account Manager in Durban. The role involves managing client relationships, acquiring new clients, and ensuring customer satisfaction. Candidates should possess strong sales and communication skills, with a focus on IT solutions and market trends.

Qualifications

• Proven experience in account management.
• Strong sales and negotiation skills.
• Ability to understand IT solutions.

Responsibilities

• Manage client relationships and acquire new clients.
• Develop and execute account strategies.
• Prepare sales reports and maintain knowledge of offerings.

Skills

Account management

Client relationship management

Sales skills

Negotiation skills

Communication skills

Presentation skills

Interpersonal skills

Strategic thinking

Problem-solving skills

Understanding IT solutions

Tools

CRM software

Sales analytics

Job description

Direct message the job poster from Datacentrix

Datacentrix is a leading hybrid IT systems integrator and managed services provider operating in Africa and the Middle East. The company partners with customers for the long term, guiding their digital transformation and aligning ICT initiatives with business strategies. Datacentrix boasts deep technical expertise and proven execution capability, supported by world-class technology partners. With a strong presence in 35 African countries and the Middle East, Datacentrix offers high-quality, ethical service delivery and holds top industry certifications, including ISO and PCI DSS. Datacentrix is also a Level One B-BBEE Contributor.

Role Description

This is a full-time Account Manager role based on-site in Durban. The Account Manager will be responsible for managing client relationships, aquiring new clients, understanding client needs, identifying sales opportunities, and ensuring customer satisfaction. Daily tasks include developing and executing account strategies, coordinating with internal teams to deliver solutions, preparing sales reports, and maintaining an up-to-date knowledge of Datacentrix's offerings. The role requires staying informed about market trends and the competitive landscape to drive business growth.

Qualifications

• Proven experience in account management and client relationship management skills
• Strong sales, negotiation, and closing skills
• Excellent communication, presentation, and interpersonal skills
• Ability to understand and articulate IT solutions and services
• Strategic thinking and problem-solving skills
• Ability to work independently and as part of a team
• Familiarity with the technology industry and market trends
• Experience with CRM software and sales analytics is a plus

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  IT Services and IT Consulting

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