IT Desktop Suooprt Engineer

Stepco Recruitment; City of Johannesburg Metropolitan Municipality; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading company is seeking an IT Desktop Support specialist in Edenvale. The role involves solving tech issues, supporting users, and maintaining systems. Ideal candidates will have relevant IT qualifications and certifications, ensuring smooth operations in a dynamic environment.

Qualifications

• Experience in desktop support and hardware replacement.
• Proficiency in Microsoft Office 365.
• Ability to manage technical documentation.

Responsibilities

• Support users and resolve IT issues.
• Manage server support and maintenance.
• Conduct daily backup operations.

Skills

Problem Solving

User Support

Education

IT-related qualification

A+

N+

MCSE certification

Job description

• Support
Setting up IT DESKTOP SUPPORT
EDENVALE - Greenstone
We’re looking for an IT Desktop Support specialist who’s passionate about solving problems, supporting users, and keeping our systems running smoothly. If you love tackling tech issues, optimizing performance, and making people’s digital lives easier—you’re exactly who we need!
Step into a role where your skills keep the workplace connected and productive.
• pairing or replacing damaged hardware
• Microsoft Office 365
• Desktop employee profiles on PCs and network
• Server support and maintenance (both online and offline)
• Upgrading the entire system to enable compatible software on all computers
• Installing and upgrading anti-virus software to ensure security at the user level
• Performing tests and evaluations of new software and hardware
• Providing support to users and being the first point of contact for error reporting
• Establishing good relationships with all departments and colleagues
• Will report directly to the IT Manager
• Conducting daily backup operations
• Managing technical documentation
• Setting up and maintaining printers
• IT-related qualification
• A+, N+, MCSE certification
Salary R25 000 – R 30 000