IT and Infrastructure Technician required in Graaff-Reinet.
Our client is seeking a proactive and hands-on IT and Infrastructure Technician in Graaff Reinet, responsible for maintaining and supporting the Group’s IT and Security infrastructure.
This role offers the opportunity to work with a range of technologies—from network installations to CCTV, alarms, telephones, and electric fencing
Requirements:
Skills & Experience:
- Basic understanding of wireless technology and networking fundamentals.
- Experience in IT hardware, crimping, and cable management.
- Familiarity with CCTV, IP cameras, VoIP, and alarm systems.
- Good computer skills and general IT literacy.
- Able to use hand and power tools confidently and safely.
- Physically fit—able to carry ladders, lift heavy equipment, and access roof spaces.
- Strong problem-solving mindset with attention to detail.
Soft Skills & Attributes:
- Excellent communication and customer service skills.
- Self-motivated, disciplined, and organised.
- Ability to work both independently and as part of a collaborative team.
- Willingness to learn and grow in a technical environment.
- Reliable and resourceful with a can-do attitude.
Minimum Requirements:
- Matric (Grade 12).
- Technical training or certification in IT, networking, or electronics
- Driver license
- Medical fit for physical and field based work.
Key Responsibilities:
General Duties:
- Follow standard operating procedures (SOPs) and company IT policies.
- Collaborate with property managers and the Team Lead to deliver solutions.
- Keep project and service documentation accurate and up to date.
- Schedule and perform preventative maintenance.
- Complete daily checklists and submit reports to the IT Team Lead.
- Monitor devices and network connectivity across multiple sites.
- Ensure all stock, tools, and equipment are ready and in good working condition.
- Maintain safety and compliance standards.
Technical Responsibilities:
- Troubleshoot wireless connectivity issues and optimise signal performance.
- Resolve basic network problems (e.g., IP conflicts, firewall/router configurations).
- Install, configure, and maintain VoIP systems, CCTV, intruder alarms, and electric fencing.
- Set up and manage access points, switches, and network infrastructure.
- Perform firmware upgrades ,equipment cleaning, inspection and documentation.
- Provide end-user support and training on IT and security systems.
- Inspect and report on site equipment and potential future issues.
- Update tickets with completed work logs and resolution notes.
- Be available for overtime, weekends, or emergency call-outs as required.
- Comfortable working at heights or in tight installation spaces.