Senior Specialist QA Engineer

Vodafone Group; Midrand; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading telecommunications company is seeking a Senior Specialist: QA Engineer to ensure quality across their eCommerce platforms. The ideal candidate will lead QA operations, drive innovation in testing, and collaborate with teams to enhance user experience. This hands-on role requires strong technical expertise and leadership in a fast-paced environment.

Benefits

Enticing incentive programs

Retirement funds

Medical aid benefits

Cell phone and data benefits

Qualifications

• 5+ years in software quality assurance and test automation.
• Experience in validating complex e-commerce and CRM platforms.

Responsibilities

• Develop and execute tests to ensure code quality.
• Mentor junior engineers and promote best practices.
• Manage communication with stakeholders on QA issues.

Skills

Automation Testing

Problem Solving

Collaboration

Education

3 years Diploma or Bachelor’s Degree in Computer Science

ISTQB Foundation and Advanced Level Certification

Tools

Selenium

Appium

Jmeter

Loadrunner

Job description

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2025.

Role Purpose/Business Unit:

We are seeking an experienced and highly technical Senior Specialist: QA Engineer to join our dynamic team. This role is pivotal in ensuring quality and reliability of our eCommerce platforms and all the digital channels systems. The ideal candidate will lead day-to-day QA operations, drive innovation in testing practices, and manage active engagements with both business stakeholders and downstream system owners to ensure seamless, end-to-end integration and user experience. This is a hands-on role that requires deep technical expertise, strong leadership, and the ability to thrive in a fast-paced, agile environment.

Your responsibilities will include:

• Develop and execute tests to ensure code and capability quality, overseeing the end-to-end development process.
• Review technical design documents and tracking quality assurance metrics to ensure adherence to quality standards.
• Design and implement tests, identifying deficiencies, debugging, and defining remediating actions.
• Provide software-related operations support, including providing level two and level three incident and problem support.
• Direct oversight on testing activities, ensuring quality standards are met across squads
• Mentor and support junior engineers, offering technical guidance and feedback on test design, execution, and defect triage
• Coordinate cross-squad QA alignment, promoting best practices and reducing inconsistencies
• Help drive consistent QA standards across delivery teams
• Lead day-to-day QA operations across squads
• Manage communication with business and technical stakeholders on day-to-day QA operational issues

Key Responsibilities:

• Review requirements, specifications, and technical design documents to ensure adherence to design quality and coding standards.
• Design and implement acceptance tests for user and technical stories.
• Test and validate solution against user story and technical story acceptance criteria, leveraging automation where possible.
• Debug tests and provide corrective actions to software engineering.
• Identify, record, and monitor testing bugs.
• Track quality assurance metrics, such as defect density and early life incidents.
• Estimate, prioritize, plan, and coordinate testing activities.
• Manage incidents as level two and level three support.
• Manage problems as level two and level three support.
• Suggest improvements to user stories and journeys.
• Technical design assessment and evaluation.
• End-to-end solution and software test design, execution, and validation, with management of testing scenarios across teams / capabilities.
• Unit, integration, smoke and static code analysis testing.
• Architectural element testing e.g. APIs.
• Performance and security testing e.g. Jmeter, Locust, Loadrunner
• Automated testing and tools e.g. Selenium, Appium
• Code reviewing |Test report creation.
• Software incident and problem management.
• Continuous integration and continuous delivery methodologies and tools.
• DevOps culture, processes, and tools.
• Expertise in multiple programming and mark-up languages, such as HTML, CSS, JavaScript, Java, Ruby, SQL, XML,
• JSON, YAML, and Python

The ideal candidate for this role will have:

• 3 years Diploma or bachelor’s degree in Computer Science or Information Systems.
• A minimum of 5 years or more years of work experience in software quality assurance, test automation engineering, programming and/or systems analysis and design
• ISTQB Foundation and Advanced Level Certification. (required)
• Highly technical software testing skills.
• Deep expertise in validating complex e-commerce, billing, vetting and CRM platforms. (required).
• Experience of software QA methodologies, tools, and processes, with experience writing and executing comprehensive test plans and test cases.
• Very strong automation experience and system-thinking to ensure seamless end-to-end validation across distributed architectures.
• Very strong experience of automation testing tools and scripting languages
• Experience working with agile methodologies, such as Scrum, Kanban, XP.
• Strong experience working with multiple programming and scripting languages, such as Python, JavaScript, Ruby, SQL, and Python.
• Strong experience in building CICD Pipelines, SCM and containerisation tools.
• Professional experience and knowledge of the Telecommunications industry preferred.

Soft Skills:

• In addition to the details listed above, the ideal candidate will have an in-depth knowledge and understanding by having:
• Highly cross-functional and able to swap and perform adjacent roles at short notice.
• Flexibility to deal with changing projects and priorities in a short space of time.
• Strong creativity, analysis, and problem-solving skills and ability to learn new methods and processes.
• Strong relationship building, per suasion, and collaboration skills that drives effective constructive feedback and support.
• Strong written and verbal communications skills, with the ability to distil difficult technical concepts into simple and actionable practices.
• Strong time-management skills, with the ability to juggle multiple balls, and comfortable working under pressure.
• Willingness to track, assess, and incorporate practice and technology developments into day-to-day working.
• Good understanding of the business capability / user journey, wider organizational goals, and desired product business outcomes.
• Understanding of both the current Telecommunications and digital services market and emerging business and technology trends

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 26 May 2025.

The base location for this role is Vodacom, Midrand Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.