Instrumentation Mechanician

Sydsen; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a passionate Service Advisor to enhance customer satisfaction in a dynamic environment. This role involves meeting and greeting customers, managing vehicle details, and ensuring accurate warranty and invoice processes. Ideal candidates will have a Matric Certificate and at least 5 years of experience in a franchise dealership, particularly with premium brands. If you thrive under pressure and possess an outgoing personality, this opportunity is perfect for you to make a significant impact in the automotive service sector.

Qualifications

• 5+ years experience as a Service Advisor in a franchise dealership.
• Must have experience with premium brands.

Responsibilities

• Meet and greet customers and liaise regarding their vehicles.
• Ensure accurate warranty details and invoice payments.
• Conduct full vehicle handover and follow-ups.

Skills

Customer Service

Ability to work under pressure

Outgoing personality

Education

Matric Certificate

Tools

Vehicle management system

Job description

Are you passionate about vehicles and customer service? Do you thrive in a fast-paced, dynamic environment? If so, our client has the perfect opportunity for you! They are currently seeking a dedicated and customer-focused individual to join their team as a Service Advisor.

Requirements:

1. Matric Certificate
2. Driver's license
3. Minimum 5 years experience working in a franchise dealership as a Service Advisor
4. Must have premium brand experience
5. Ability to work under pressure
6. Outgoing and vibrant personality

Responsibilities:

1. Meet and greet customers
2. Liaising with customers at all times with regards to their vehicle (WIP)
3. Ensure accurate warranty and motor plan details on system
4. Update necessary vehicle details
5. Ensure accurate invoice payments
6. Full vehicle handover process
7. Customer follow ups
8. Maintain a high CSI

Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days, kindly consider your application unsuccessful.

Apply Now!

SYDSEN RECRUIT (Follow us on Facebook, Instagram and LinkedIn)