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An established industry player is seeking a Solutions Architect to lead the design and implementation of innovative solutions aligned with their digital vision. This pivotal role involves collaborating with business service teams and clients to create end-to-end solutions that enhance operational capabilities. The successful candidate will leverage their extensive experience in IT architecture and Salesforce CRM to drive technical excellence and ensure compliance with security and regulatory standards. Join a forward-thinking company where your expertise will shape the future of their business capabilities and technology landscape.
Core purpose of the roleThe Solutions Architect is responsible for designing and leading the implementation of solutions and capability architecture for specific business capabilities or user journeys, aligning with the overall digital vision and target architecture.
This role involves guiding business service teams, researching existing systems, devising compatible solutions, and engaging directly with clients to demonstrate solutions, clarify capabilities, and resolve issues during business development.
Key deliverables and outputsTranslate digital vision into solution designs and change requirementsDesign end-to-end solutions, including cross-domain integration and APIsDefine non-functional, operational, and quality requirementsCreate technical stories to enable business capabilities, promoting reuse and accepting features post-demoPlan release of technical stories collaborativelyDevelop RFI / RFP / RFQ / Engagement proposals and design documentsGuide delivery teams to ensure alignmentEnsure solutions comply with security, privacy, and regulatory standardsManage technical debt and obsolescence at the solution levelAdvocate for adopting new technologiesDefine application and technical architecture structures aligned with business needs and performance goalsLead architecture analysis, design, and implementation to meet requirementsTransform functional requirements into technical specifications considering security, performance, and maintainabilityCollaborate with other architects for optimal component integrationReview architecture deliverables throughout SDLC for quality and traceabilityDevelop roadmaps for future changesDeliver documentation, diagrams, and other architectural artifactsAssist with deployment, backup, disaster recovery, and system performance in production supportInternal customersIT Management and executivesBusiness management / executivesExternal stakeholdersExternal customersQualification, Experience, and CompetenciesMinimum required qualificationDegree in Computer Science or Information SystemsRelevant Post Graduate DegreeTOGAF Certification or equivalentWork Experience5-10 years in Information TechnologyAt least 5 years in an IT Architecture role with complex initiativesProven development of technical and application architectureExperience with Salesforce CRM (Sales Cloud, Service Cloud, Marketing Cloud)Proficiency in Salesforce Apex, LWC, Visual Force, FlowDeep understanding of Salesforce Data Model and securityExperience integrating Salesforce with ERP systems like SAP or Microsoft DynamicsSalesforce DevOps experienceKnowledgeKnowledge of architecture frameworks like Zachman or SAFEUnderstanding of business ecosystems, IaaS, SaaS, PaaS, SOA, APIsKnowledge of information management and IT Service Management practicesAwareness of emerging technologies and digital business strategiesKnowledge of ITILSkillsAbility to work sensitively in political environments and with senior leadershipExceptional communication skillsCustomer expectation managementBlend of business, IT, financial, and communication skillsSalesforce CRM expertisePersonal AttributesFocus on execution and change agilityStrategic translation into actionClear communication and decision ownershipProactive action orientationCustomer-centric mindsetResilience under stressAdvantagesRelationship-building orientationPassion for business performanceProblem-solving focusAlignment with best practicesPractical thinkingPersuasivenessTeamwork preference