Service Advisor

Mtnchevy; Gauteng; On-site; ZAR 180 000 - 250 000; Full time

Job summary

Mountain Chevrolet is seeking qualified automotive service advisors to join their team. This role involves greeting customers, assessing vehicle needs, and providing accurate cost estimates. Ideal candidates will have a strong focus on customer satisfaction and integrity. Join a growing organization that values long-term careers.

Benefits

Health Insurance

Paid Vacation

Paid Training

Closed Sundays

Outdoor lifestyle with employer match

Qualifications

• Proven record of achieving exceptional Customer Satisfaction.
• Above average energy level.
• Personal and professional integrity.

Responsibilities

• Greet customers promptly.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Explain all completed work and charges to customers.

Skills

Customer Satisfaction

Bilingual

Tools

Xtime

Dealertrack

Job description

Mountain Chevrolet is accepting applications for qualified automotive service advisors! Are you ready to jump-start your career and grow with our organization?

If the answer is yes, apply below!

Benefits :

• Health Insurance
• Paid Vacation
• Paid Training
• Closed Sundays
• Outdoor lifestyle with employer match

Responsibilities :

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance based on age, mileage, and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow-up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Minimum Requirements :

• Proven record of achieving exceptional Customer Satisfaction
• Past experience as a Service Advisor, Assistant Lane Manager, or Service Consultant is preferred but not required
• Above average energy level
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Xtime / Dealertrack experience is a plus
• Bilingual (Spanish) is a plus