Inside Sales & Service Representative

Hajoca Corporation; Gauteng; On-site; USD 60 000 - 70 000; Full time

Job summary

A leading company in plumbing and industrial supplies is seeking an Inside Sales & Service Representative. The role involves meeting sales targets, processing orders, and assisting customers. Ideal candidates will have experience in customer service or inside sales and strong communication skills. Competitive salary and comprehensive benefits are offered.

Benefits

Medical, dental, vision, and prescription coverage

Life insurance and long-term disability

Paid vacation, holidays, sick leave, and parental leave

Retirement contributions

Employee discounts

College tuition benefits

Qualifications

• Minimum 1 year experience in customer service or inside sales.
• Knowledge of products sold in the Profit Center is a plus.

Responsibilities

• Meet or exceed sales targets and process sales orders.
• Assist customers with order pickups and develop new sales opportunities.
• Generate leads and resolve customer issues promptly.

Skills

Customer Service

Communication

Relationship Building

Education

Valid Driver's License

Tools

Microsoft Office

Job description

Job Title: Inside Sales & Service Representative

Location: Lithia Springs, GA

Company: Apex Supply, a trade name of Hajoca Corporation

Pay Range: $60,000 - $70,000 per year, with potential to earn over six figures for top performers

About the Company

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded on principles of "Service, Integrity, Reliability," we focus on relationships of trust with teammates, customers, and suppliers. We operate in a decentralized environment, with each location run as if it were a small business, offering a customized approach to local markets.

Role Overview

As an Inside Sales & Service Representative, you will:

1. Meet or exceed sales targets and work with the Profit Center Manager to establish revenue and margin goals.
2. Process sales orders and bids generated through telephone transactions.
3. Assist customers with order pickups and develop new sales opportunities.
4. Generate leads, identify value-added services, and resolve customer issues promptly.
5. Support other sales activities and communicate customer risk factors to management.
6. Complete safety and compliance training as required.
7. Perform additional duties as assigned.

Qualifications

• Minimum 1 year experience in customer service or inside sales, contractor sales preferred.
• Knowledge of products sold in the Profit Center is a plus.
• Valid driver’s license.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Excellent communication, product knowledge, and relationship-building skills.
• Ability to learn order processing systems and warehouse equipment.
• Fluent in English; basic math skills.

Benefits

We offer a competitive salary, profit-sharing, and full-time benefits including:

• Medical, dental, vision, and prescription coverage
• Life insurance and long-term disability
• Pre-tax healthcare and dependent care accounts
• Paid vacation, holidays, sick leave, and parental leave
• Retirement contributions, training programs, wellness initiatives, employee discounts, and college tuition benefits

Equal Opportunity & Accommodations

Hajoca Corporation is an Equal Opportunity Employer. We provide reasonable accommodations for qualified individuals with disabilities during the application process. Employment is contingent upon drug screening and background checks.