Customer Service Representative

OnlineJobs.ph; Corozal, Carolina (PR, PR); Remote; USD 2 000 - 5 000; Part time

Job summary

Aventus, a customer experience BPO, is seeking a Part-Time Customer Service Representative to provide exceptional support remotely. This role offers a flexible work environment, opportunities for career advancement, and a supportive culture. Ideal candidates will have strong English skills and customer support experience.

Benefits

USD 3 hourly rate

100% remote work

Flexible location

Monthly medical aid bonus

Paid time off

Holiday pay

Performance evaluations

Certification opportunities

Qualifications

• Advanced spoken and written English (C1 level or higher).
• Proven customer support experience.

Responsibilities

• Deliver outstanding support via chat and email.
• Provide warm, personalized customer experiences.

Skills

Customer Support

Upselling

Cross-Selling

Retention

English

Tools

Zendesk

Gorgias

Five9

Kustomer

Amazon

Shopify

Job description

Part-Time Customer Service Representative: Elevate Your Career with Aventus!

Welcome to Aventus! We are a boutique customer experience BPO located in Charleston, South Carolina, with 10 years of industry experience. We provide exceptional omnichannel support to over 30 clients in the DTC and direct response markets.

We are seeking a customer service professional to deliver outstanding support via chat and email for one of our clients.

What Makes Aventus Unique?

We partner with trendy e-commerce brands and international campaigns, offering engaging and dynamic work opportunities.

Check out our website:

Upgrade to see actual info

Why Join Aventus?

As AI advances, Aventus emphasizes a human-centered approach to customer service, providing warm, personalized experiences. Here, you can grow your career in a supportive environment.

What We Offer:

• USD 3 hourly rate
• 100% remote work with flexible location
• Opportunities for career advancement
• Positive work culture with supportive leadership
• Benefits for independent contractors, including monthly medical aid bonus, paid time off, and holiday pay
• Performance evaluations and annual reviews
• Standard 5-day work week
• Certification opportunities in customer service

Requirements:

• Advanced spoken and written English (C1 level or higher)
• Proven customer support experience with skills in upselling, cross-selling, and retention
• Remote work setup with familiarity in systems like Zendesk, Gorgias, Five9, Kustomer; experience with e-commerce platforms like Amazon, Shopify is a plus
• Quiet, professional workspace
• Updated device (Windows 10+), USB headset, reliable internet (min 20mbps upload, 40mbps download), LAN cable
• Active Wise account for payments

Ready to Join Us?

If you find this opportunity aligns with your skills, we look forward to hearing from you!

Elevate your customer service career with Aventus today!

Disclaimer:

Aventus does not request payment at any stage of the recruitment process. If asked for money, contact us immediately at Upgrade to see actual info.