Customer Care Legal Liaison

We Buy Cars : The Car Supermarket; Pretoria; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is looking for a Customer Care Legal Liaison to enhance their legal support for customer interactions. This role involves ensuring compliance with laws, handling legal inquiries, and collaborating with the legal team to develop resources for the customer care department. If you are a dynamic individual with a passion for legal compliance and customer service, this position offers an exciting opportunity to make a significant impact in a fast-paced environment. Join a team dedicated to excellence in customer care and legal integrity.

Benefits

15 days annual leave

Momentum FundsAtWork provident fund

Market related salary

Life Insurance

Qualifications

• Bachelor's degree in Law or related field is essential.
• Previous experience in a legal or customer care role preferred.

Responsibilities

• Provide legal guidance on customer care policies and procedures.
• Handle legal inquiries or issues from customers or external parties.

Skills

Legal Compliance

Communication Skills

Problem-Solving

Detail-Oriented

Education

Bachelor's degree in Law

Job description

We are seeking a Customer Care Legal Liaison to join our team.

The ideal candidate will be responsible for providing legal support and guidance to our customer care team to ensure compliance with laws and regulations related to customer interactions.

The Customer Care Legal Liaison will also be responsible for handling any legal inquiries or issues that may arise from customer interactions.

Responsibilities:

1. Review and provide legal guidance on customer care policies and procedures
2. Ensure compliance with all laws and regulations related to customer interactions
3. Handle legal inquiries or issues from customers or other external parties
4. Collaborate with our legal team to address legal matters related to customer care
5. Develop and maintain legal documents and resources for the customer care team
6. Train and educate customer care team members on legal compliance requirements

Requirements:

1. Bachelor's degree in Law or related field
2. Previous experience in a legal role or customer care role preferred
3. Strong understanding of legal and regulatory requirements related to customer interactions
4. Strong written communication skills, including accurate spelling and grammar
5. Ability to work effectively in a fast-paced environment
6. Detail-oriented and organized
7. Ability to think critically and problem-solve effectively

Package Includes:

• 15 days annual leave
• Momentum FundsAtWork provident fund
• Market related salary
• Life Insurance

If you are a dynamic and detail-oriented individual with a passion for legal compliance and customer care, we encourage you to apply for the Customer Care Legal Liaison position at our company.