Senior IT Support Technician

Geotech; Cape Town; On-site; ZAR 200 000 - 240 000; Full time

Job summary

A leading company in IT support is seeking a Senior IT Support Technician for a full-time, on-site role in Cape Town. The technician will provide technical support for various devices, troubleshoot issues, and perform repairs. Ideal candidates will have strong technical skills, relevant certifications, and a customer-oriented mindset. A valid driver's license and own vehicle are required for client visits.

Qualifications

• 2 to 5 years experience in IT support or related field.
• Relevant certifications are a plus.

Responsibilities

• Provide technical support and troubleshooting for desktop computers and printers.
• Handle computer repairs and maintenance tasks.

Skills

Technical support

Troubleshooting

Problem-solving

Communication

Customer service

Education

Diploma

Tools

CompTIA A+

Microsoft Certified Desktop Support Technician

Networking skills

Job description

Job Title: Senior IT Support Technician

This is a full-time, on-site role for a Senior IT Support Technician. The main responsibilities include providing technical support and troubleshooting for desktop computers, printers, Wi-Fi, network connectivity, and other devices.

The role also involves handling computer repairs and maintenance tasks as needed.

Qualifications

• Technical support and troubleshooting skills
• Experience supporting desktop computers, printers, and Wi-Fi networks
• Ability to diagnose and repair computer issues
• Knowledge of computer hardware and software
• Excellent problem-solving and communication skills
• Customer service-oriented mindset
• Experience in IT support or a related field
• Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus; IT diploma A+ N+ / strong technical background

Must have a valid driver's license and own vehicle to visit clients (expenses paid per km).

Desired Skills

• CompTIA certifications
• A+
• N+
• Microsoft Certified Desktop Support Technician
• Networking skills
• Computer hardware and software knowledge

Desired Work Experience

• 2 to 5 years

Desired Qualification Level

• Diploma

About The Employer

Our client is a team of IT professionals offering tailored support to clients, remotely from their offices in Rondebosch, as well as through on-site visits.

Employer & Job Benefits

• Salary: R200 to R240 per annum