It Systems Administrator

New Generation Management Consulting; Johannesburg; Hybrid; ZAR 148 000 - 173 000; Full time

Job summary

Join a dynamic IT Managed Service Provider as an Entry-Level IT Systems Administrator! This role offers a unique opportunity to support daily operations and maintenance of IT infrastructure, including ZOHO platform administration. You'll collaborate with experienced professionals, providing technical support and ensuring system reliability and security. With a commitment to innovation and customer-centric service, this company fosters a supportive culture where your ideas matter. Embrace the chance to grow in a fast-evolving technology sector with a hybrid work model that aligns with operational needs. If you're eager to learn and adapt, this is the perfect opportunity for you!

Benefits

Hybrid work model

Supportive team culture

Professional growth opportunities

Innovative work environment

Qualifications

• National Diploma or Degree in Information Technology or related field.
• Basic understanding of networking concepts and troubleshooting methodologies.
• Familiarity with ZOHO applications and Windows Server environments.

Responsibilities

• Provide first-line technical support to internal staff and clients.
• Assist with installation and maintenance of operating systems and applications.
• Monitor system performance and security alerts.

Skills

Networking Concepts (TCP/IP, DNS, DHCP)

Windows Server Administration

Linux Exposure

Cloud Services (Azure, AWS)

Active Directory Management

IT Security Best Practices

Communication Skills

Teamwork Skills

Problem-Solving Skills

Eagerness to Learn

Education

National Diploma or Degree in IT

Tools

ZOHO Applications

Windows Operating Systems

Linux Operating Systems

Cloud Platforms (Azure, AWS)

Job description

About Circle Tel SA

Circle Tel SA is a dynamic, agile IT Managed Service Provider and Digital Solutions provider based in Rivonia, Johannesburg. We deliver comprehensive technology solutions to network operators, ISPs, property owners, and enterprises across South Africa. Our expertise spans managed IT services, cloud solutions, cybersecurity, network infrastructure, and digital transformation.

At Circle Tel SA, we are committed to innovation, customer-centric service, and empowering our clients to achieve operational excellence and sustainable growth in a rapidly evolving digital landscape.

Role Overview

As an Entry-Level IT Systems Administrator, you will support the daily operations and maintenance of our IT infrastructure, including ZOHO platform administration. This includes assisting with server and network administration, user support, business application management, and ensuring the reliability and security of our systems. You will work closely with experienced IT professionals in a collaborative, fast-paced environment that values adaptability and proactive problem-solving.

Key Responsibilities

• Provide first-line technical support to internal staff and clients, resolving hardware, software, network, and ZOHO application issues promptly.
  
• Assist with the installation, configuration, and maintenance of operating systems (Windows/Linux) and business applications, including ZOHO One, ZOHO People, and ZOHO Projects.
  
• Support user account management, including onboarding, offboarding, and permissions in Active Directory, cloud platforms, and ZOHO admin portals.
  
• Monitor system performance, network connectivity, and security alerts, escalating issues as needed.
  
• Participate in system backups, patch management, and routine maintenance tasks.
  
• Maintain accurate documentation of IT assets, configurations, procedures, and ZOHO administration activities.
  
• Collaborate with the IT team to implement new technologies and improve service delivery.
  
• Uphold Circle Tel’s standards of customer service and operational excellence.
  

Requirements

Minimum Requirements

• National Diploma or Degree in Information Technology, Computer Science, or a related field (recent graduates welcome).
  
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP) and troubleshooting methodologies.
  
• Familiarity with Windows Server environments; exposure to Linux, cloud services (Azure, AWS), and ZOHO applications (administration or user experience) is an advantage.
  
• Knowledge of Active Directory, IT security best practices, and business application administration.
  
• Strong communication and teamwork skills.
  
• Eagerness to learn, adapt, and grow in a dynamic environment.
  

Preferred Qualifications

• Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator Associate, ZOHO Admin/Recruit Certification).
  
• Previous internship or practical experience in an IT support, systems administration, or ZOHO administration role.
  
  
  
  

Benefits

• Remuneration
  
• Entry-level salary: R148,000 - R172,500 per annum, depending on qualifications and experience.
  

Why Join Circle Tel SA?

• Hybrid work model in line with operational requirements.
  
• Supportive, energetic team culture where your ideas matter.
  
• Opportunities for professional growth in a fast-evolving technology sector.
  
• Be part of a company committed to innovation and exceptional customer service.