Head Of Premier & Segments

Absa Group; Johannesburg; Hybrid; ZAR 1 200 000 - 1 500 000; Full time

Job summary

A leading financial services provider in Africa seeks a Head of Premier & Segments to coordinate operational activities, manage client portfolios, and drive sales strategies. This role offers a dynamic environment with opportunities for career development and growth.

Responsibilities

• Proactively target and recruit clients.
• Develop and execute segment-specific strategies.
• Implement coaching and training for Relationship Managers.

Education

Bachelor's Degree or Advanced Diploma in Business, Commerce, or Management Studies

Job description

Head of Premier & Segments

Location: Capital City (Hybrid) | Full-time | Apply by December 29

Company Overview: Join Absa Group, a leading diversified financial services provider in Africa, with a rich history and regional expertise. We are committed to empowering Africa's future and offer a dynamic career environment.

Career Development: Access leading guidance, tools, and support to unlock your potential. Design your future with us.

Job Summary

Serve as the primary coordinator for operational and administrative activities within the branch, supporting overall branch functions.

Key Responsibilities

1. Sales and Service (80% Time):
   • Proactively target and recruit clients.
   • Satisfy clients' ongoing financial planning needs through appropriate product and service sales.
   • Optimize portfolio potential with Relationship Managers and execute effective marketing campaigns.
   • Develop sales opportunities to meet client needs.
   • Manage client portfolios with regular proactive contact and meetings.
   • Generate leads and sales by building relationships with branches and corporate sectors.
   • Encourage existing clients to refer new business.
   • Implement customer strategies aligned with business initiatives to ensure world-class service.
2. Segment Strategy and Business Planning (10% Time):
   • Develop and execute segment-specific strategies to establish the business unit as a center of excellence.
   • Translate strategic objectives into tactical plans for staff performance.
   • Align marketing and sales activities with segment initiatives.
   • Own segment performance metrics, report variances, and implement corrective actions.
   • Research best practices to develop client retention and acquisition strategies.
3. Business Management (5% Time):
   • Maintain targeted results in income, costs, client satisfaction, and recruitment.
   • Regularly review and recommend portfolio adjustments.
   • Ensure compliance with all legal and regulatory standards.
4. Staff Management (10% Time):
   • Implement coaching and training for Relationship Managers.
   • Manage and motivate staff, recognizing outstanding performance.
   • Lead staff to achieve business objectives.
5. Risk and Governance (5% Time):
   • Ensure activities comply with regulatory requirements and internal policies.
   • Manage relevant risks and promote a culture of proactive compliance.

Qualifications

• Bachelor's Degree or Advanced Diploma in Business, Commerce, or Management Studies (Required)

About Absa Group

Absa Group Limited, listed on the Johannesburg Stock Exchange, is one of Africa's largest financial services groups, offering a wide range of banking, wealth, and insurance products across multiple countries and regions.