Reception Administrator

Medi Clinic; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading healthcare provider seeks a dedicated individual to assist patients with admissions and discharges at their Johannesburg facility. The role involves managing patient data, ensuring compliance with policies, and preventing financial risks. Candidates should have a Grade 12 education and experience in healthcare administration.

Qualifications

• Grade 12 or equivalent required.
• Reception administration experience preferred.
• Experience in a private healthcare facility desired.

Responsibilities

• Assist patients with admissions and discharges.
• Capture and process admissions as per procedure.
• Identify and prevent financial risks.

Skills

Debtpack Enquiry application

Anatomy

Patient Administration policies

ICD and CPT codes

Workmans Compensation Act processes

Education

Grade 12 or equivalent

Job description

Location Wits Donald Gordon Med Centre/Park

Wits Donald Gordon Med Centre | Parktown, Johannesburg | South Africa

Closing date: 21/05/2025
Number of positions: 1
Recruiter name: Masego Patricia Katane
Reference number: 60286
Workplace Type: On-site
Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

MAIN PURPOSE OF JOB

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

KEY RESPONSIBILITY AREAS

Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure

Identify and prevent financial risks by adhering to policies and procedures

Ensure an effective discharge process as per the Patient Administration Manual

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12 or equivalent

DESIRED EDUCATION: None

REQUIRED EXPERIENCE

DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility

REQUIRED JOB SKILLS AND KNOWLEDGE

• Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
• Admission; Bed functions; Preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospitals switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• ICD and CPT codes
• Medical Aid Schemes and the Private healthcare environment
• Workmans Compensation Act (WCA) processes; procedures and policies
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

About the company

Mediclinic International plc, founded in 1983, is an international private hospital group with operations in South Africa, Namibia, Switzerland and the United Arab Emirates.

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