Data Centre Technician

Teraco – A Digital Realty Company; Wes-Kaap; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading company in the Information Technology sector is seeking a Data Centre Manager to oversee the effective operation of its facility. The role involves ensuring compliance with client agreements and managing critical systems to maintain high uptime standards. Candidates should possess strong technical skills, effective communication abilities, and a minimum of 5 years of relevant experience in data centre environments.

Qualifications

• Minimum 5 years relevant data centre experience preferred.
• Good knowledge of Data Centre environments and critical infrastructure systems preferred.

Responsibilities

• Manage Data Centre operations to ensure SLA and MSA compliance.
• Conduct maintenance to maintain uptime and compliance.
• Ensure adherence to industry best practices.

Skills

Technical abilities

Effective communication

Problem solving

Teamwork

Self-motivation

Patience

Critical situation response

Troubleshooting

Microsoft Office skills

Education

Electrical qualification

Job description

Teraco Data Environments

2024/04/22 Western Cape

Job Reference Number: DCTWC0424

Department: Infrastructure Management

Industry: Information Technology

Job Type: Permanent

Positions Available: 5

Salary: Market Related

Purpose of the Role

The role is responsible for the effective and efficient operation of the Data Centre facility in its entirety, ensuring client MSA and SLA’s are achieved.

Job Description

Main Functions of the Job

• Data Centre Management

Comply with working methods ensuring all SLA and MSA’s are achieved.

Management of data centre infrastructure to provide a concurrently maintainable, cost-effective system supporting 99.999% electrical uptime and 99.99% mechanical uptime.

• Compliance

Maintain compliance in accordance with all relevant policies and procedures.

Meet agreed inter-departmental OLA (Operational Level Agreement).

H&S monitoring and corrective action to meet statutory compliance, SLAs, and good business practice.

• Critical System Management

Ensure applicable planned and corrective maintenance is managed to meet customer MSAs and SLAs.

Conduct working methods to maintain agreed PUE levels.

Complete tasks and report accurately, as per the agreed format, quality, and timelines.

• Data Centre Ethics

Ensure compliance is maintained, incorporating industry best practices.

Enforce and maintain data centre facilities standards and cleaning standards.

Job Requirements

Skills Requirements

• Good technical abilities
• Effective communication skills, active listening – ability to understand requirements
• Proactive problem solver, perform rapid and accurate assessments
• Ability to work independently and as part of a team
• Self-motivated and professional conduct
• Exhibits tolerance and patience
• Responsible for self-development
• Quick response to critical situations
• Troubleshoot systems and components to identify root causes
• Implement corrective actions promptly
• Good Microsoft Office skills

Qualifications and Experience

• Electrical qualification preferred
• Minimum 5 years relevant data centre experience preferred
• Good knowledge of Data Centre environments and critical infrastructure systems preferred