Permanent Part - Time Sales Assistant - Cape Union Mart - Pavilion Mall

Cape Union Mart International Ltd; KwaZulu-Natal; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading retail company in KwaZulu-Natal is seeking a dedicated individual to join their team. The role involves exceeding customer expectations, managing sales, and ensuring a high standard of visual merchandising. Ideal candidates will possess strong problem-solving skills and a commitment to exceptional customer service. Retail hours apply, and a clear credit and criminal record is essential.

Qualifications

• Up to 6 months retail experience required.
• South African citizen.

Responsibilities

• Exceed customer expectations and drive sales.
• Maintain visual merchandising standards.
• Process payments and manage stock queries.

Skills

Customer Service

Problem Solving

Time Management

Relationship Building

Education

Matric or equivalent

Tools

Microsoft Office

Job description

Duties and Responsibilities

1. Exceed customer expectations by practicing customer selling techniques.
2. Adhere to stock loss controls in store.
3. Ensure individual targets are met consistently.
4. Maximize and drive sales by identifying opportunities to increase turnover.
5. Maintain housekeeping and uphold visual merchandising standards to optimize sales.
6. Create an inspiring environment.
7. Have fun.
8. Transact all purchases, receive, verify, and process all payments such as cash, cards, vouchers, coupons, and other acceptable methods.
9. Ensure all outgoing stock/items/scripts are scanned and paid for.
10. Process all loyalty cards, including those of accelerated partners.
11. Establish professional relationships with customers and provide friendly, helpful, courteous assistance and advice.
12. Report customer compliments and complaints to management.
13. Attend to all customer stock queries, ensuring they are dealt with and resolved.

Behavioural Requirements

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service

Minimum Requirements

Essential: Matric or equivalent, up to 6 months retail experience.
Special conditions of employment: Clear credit and criminal record. Willing and able to work retail hours.

South African citizen.
Advantageous: 1 year work experience within retail.
Proficiency in Microsoft Office.
Ability to communicate effectively.
Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for).
Willing and able to work retail hours.