Store Manager (45hr) - Exact - Canal Walk at The Foschini Group

The Foschini Group; Parow; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading retail company seeks a Store Leader to drive turnover and manage stock while ensuring customer satisfaction. The ideal candidate will have a Matric certificate and at least 3 years of retail experience, including leadership. Join us to inspire customers and grow your career in a dynamic environment.

Qualifications

• Minimum 3 years retail experience with at least 1 year in store leadership.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Managing stock losses to ensure shrinkage is in line with the company standard.
• People management, including recruitment and staff development.

Skills

Customer Service Delivery

Negotiation & Selling

Leadership

Planning & Organizing

Customer-Focused Approach

Education

Matric certificate

Job description

Package & Remuneration

Job Description

Responsibilities:

1. Driving turnover to ensure the achievement of targets
2. Controlling expenses
3. Managing stock losses to ensure shrinkage is in line with the company standard
4. People management, including recruitment, staff development, employee relations, and performance management
5. Executing in-store merchandising strategy and standards
6. Ensuring customer satisfaction by implementing our customer service strategy and fulfilling customer demands

Qualifications & Experience:

1. A Matric certificate
2. Minimum 3 years retail experience with at least 1 year in store leadership

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & Procedures
• Strategic Sales Planning
• Leadership

Behaviors:

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships to create mutually beneficial partnerships
• Customer Focus - understands, anticipates, and meets customer needs and expectations
• Directs work - plans, organises, and directs activities to achieve desired outcomes
• Drives Engagement - inspires, motivates, and empowers individuals to excel for the benefit of the team and organization
• Ensures Accountability - takes responsibility and holds others accountable for performance targets
• Optimizes Work Processes - assesses and improves work efficiency, effectiveness, and quality
• Values Differences - respects and appreciates diverse perspectives and beliefs

Note: Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create remarkable omnichannel experiences for our customers. TFG is more than a workplace; it's a launchpad for your growth. Join us and explore endless opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an industry-wide impact.

We're the designers, makers, shakers, and behind-the-scenes teams.

Are you with us?