Wellness Officer - Western Cape

Architectural Services; Cape Town; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading Integrated Risk and Security Solutions Provider is seeking a Wellness Officer to support employees' mental and emotional well-being. The role involves providing counselling, facilitating workshops, and promoting wellness awareness. Ideal candidates will have a degree in social work and strong communication skills. This position offers growth opportunities within the organization and encourages applications from disadvantaged and disabled candidates.

Qualifications

• Licensed or eligible for licensure as a social worker.
• Previous experience in mental health or wellness setting.

Responsibilities

• Provide counselling and emotional support to employees.
• Facilitate workshops on health challenges and resilience.
• Promote wellness awareness through internal communications.

Skills

Interpersonal Skills

Communication Skills

Confidentiality

Coping Mechanisms

Education

Degree in Social Work

Job description

REGIONAL FIDELITY CARES AND WELLNESS CHAMPION

Vacancy: Wellness Officer

Reporting to: Corporate Wellness Manager

Location: Western Cape

Main Job Purpose

The Wellness Officer Social Worker will be responsible for supporting the mental and emotional well-being of individuals within the organization. They will provide counselling, emotional support, and resources to help employees manage stress, improve coping skills, and enhance overall wellness.

Minimum Requirements

• A degree in social work or a related field.
• Licensed or eligible for licensure as a social worker in the state of employment.
• Previous experience providing counselling and support services in a mental health or wellness setting.
• Strong interpersonal and communication skills.
• Ability to work effectively with individuals from diverse backgrounds and experiences.
• Familiarity with mental health resources and support services in the community.
• Ability to maintain confidentiality and professionalism in all interactions with employees.
• Commitment to promoting mental health and wellness in the workplace.

Job Objectives

• Facilitate provision of critical financial and non-financial support to Fidelity Services Group employees facing injuries, emergencies, and hardships.
• Educate or facilitate quarterly workshops to address health challenges, reduce stress, address anxiety, depression, and build resilience and coping mechanisms.
• Promote wellness awareness through internal communication (email, posters, FESS, EVP Team Sessions).
• Provide or facilitate counselling services for employees and their immediate families.
• Promote EAP awareness through internal communication (email, posters, FESS, EVP Team Sessions).
• Mental Health First Aid Training.
• Facilitate, schedule or train employees as Mental Health First Aid Trainers to identify and support employees in distress.
• Provide emotional and practical support to employees affected by the death of a co-worker.
• Collaborate with HR and COIDA department managers to identify affected employees and create regional WhatsApp groups (HR, COIDA, Wellness Champions) for quick communication.
• Schedule bereavement support sessions and counselling sessions facilitated by grief counsellors within one week of incidents.
• Report back to the National Wellness Manager within 24 hours.
• Create peer support groups within teams to foster empathy and shared healing.
• Facilitate quarterly on-site health screenings focusing on blood pressure, glucose levels, BMI, etc.
• Facilitate ongoing workshops and awareness sessions on physical wellness.
• Promote physical wellness through internal communication (email, posters, FESS, EVP Team sessions).
• Facilitate financial literacy workshops on budgeting, savings, and managing debt.
• Promote financial literacy through internal communication.
• Pre-Retirement Planning: Schedule and coordinate sessions for employees aged 50-60 with financial advisors.
• Maintain records and report pre-retirement sessions to the National Wellness Manager monthly.
• Facilitate team-building activities and skills development programs.
• Organize Wellness Days to educate employees about wellness.

Other Personality Attributes

• Energetic self-starter.
• Hands-on approach.
• Financially focused with an entrepreneurial streak.
• Cohesive and systemic thinker.
• Attention to detail and accuracy.
• Strong leadership qualities and high standards.
• Creative problem solver.
• Confident communicator, effective in verbal and written communication.
• Influential (up and down).
• Ability to partner effectively across departments and stakeholders.
• Team player with resilient character.

This role offers growth opportunities within Southern Africa’s leading Integrated Risk and Security Solutions Provider, with development programs and diverse business exposure.

We reserve the right not to appoint to any advertised position.

Preference is given to existing employees and based on merit. Disadvantaged and disabled candidates are encouraged to apply. If not contacted within 10 days post-closing, consider your application unsuccessful.