Store Assistant

Inuversal Group; Wes-Kaap; On-site; ZAR 50 000 - 200 000; Full time

Job summary

InUversal Group is looking for a WellCare Ambassador & Store Assistant to enhance customer service and promote innovative health solutions. This dual role involves maintaining store operations while actively engaging with customers about preventative health innovations. Ideal candidates are customer-focused, organized, and passionate about wellness.

Qualifications

• Experience in retail or hospitality is preferred.
• Passionate about wellness and tech-driven healthcare.
• Comfortable using a cellphone for communications.

Responsibilities

• Greet and assist customers in a friendly manner.
• Operate cash registers and handle transactions accurately.
• Maintain store cleanliness and organization.
• Market and represent WellCare services effectively.

Skills

Customer-focused

Interpersonal skills

Organized

Proactive

Team player

Job description

Are you passionate about wellness, customer service, and making a difference in people’s lives? Inuversal is seeking a dynamic WellCare Ambassador & Store Assistant to join our growing team. You’ll play a dual role, helping maintain a vibrant store environment while representing cutting-edge preventative health innovations through our WellCare offerings.

KEY RESPONSIBILITIES

1. Customer Service

• Greet and assist customers in a friendly and professional manner.
• Answer customer inquiries and provide information about products, promotions, and store policies.
• Assist customers with locating products and making purchasing decisions.
• Handle customer complaints or concerns effectively.
• Receive, unpack, and label merchandise shipments.
• Arrange and restock shelves, ensuring products are well-organized and properly displayed.
• Monitor and maintain inventory levels by conducting regular stock checks.
• Assist with pricing and tagging of products.

Cash Handling

• Operate cash registers and process customer transactions accurately.
• Handle cash, credit/debit card transactions, and provide change to customers.
• Ensure cash drawer balances at the beginning and end of shifts.

Store Maintenance

• Keep the store clean, organized, and well-maintained.
• Perform routine cleaning tasks, including sweeping, mopping, and sanitizing.
• Ensure that shelves, aisles, and display areas are free from clutter.

Security

• Monitor and report any suspicious activities or theft attempts to store management.
• Follow store security procedures, including bag checks, when necessary.

Product Knowledge

• Stay informed about the products and services offered by the store.
• Provide product recommendations and information to customers.
• Participate in training sessions to update product knowledge.

Teamwork

• Collaborate with other store staff, including cashiers, supervisors, and managers, to achieve common goals.
• Assist in tasks as assigned by the Store Manager.

Health and Safety

• Follow safety protocols and guidelines to maintain a safe working environment.
• Report any safety hazards or incidents to the store manager.

WellCare Ambassador

• Learn and understand the full range of WellCare services offered by iFIMR and the Product Team, including affiliated innovations like Fuji NURA’s health screening services.
• Maintain an up-to-date knowledge base and participate in regular Q&A sessions on all WellCare offerings, including NURA’s advanced screening technologies and mobile services.
• Actively market and position NURA as a premium, AI-enhanced cancer and lifestyle disease screening service, especially emphasizing:
  • 120-minute comprehensive screenings using low-radiation CT and mammography.
  • AI-powered diagnostic support systems.
  • Fujifilm’s advanced medical imaging technology.
• Identify and engage high-net-worth customers who value preventative, tech-driven wellness solutions.
• Conduct personalized scheduling for Fuji NURA screening services in collaboration with internal product teams.
• Represent NURA as a benchmark of convenience, privacy, and efficiency in wellness diagnostics to elevate Inuversal’s health ecosystem.
• Collaborate with the marketing team to plan and execute targeted outreach campaigns, exclusive VIP events, or health awareness sessions featuring NURA.
• Provide ongoing support and education to clients post-screening, reinforcing WellCare's commitment to holistic, proactive health management.

You’re a great fit if you :

• Are customer-focused with strong interpersonal skills.
• Have experience in retail or hospitality.
• Are passionate about wellness and tech-driven healthcare.
• Are organized, proactive, and a great team player.
• Are comfortable using a cellphone for essential communications during work hours.

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