Saas Revenue Operations Specialist (Coo)

Barratt and Co; Johannesburg; On-site; ZAR 50 000 - 100 000; Full time

Job summary

Join a vibrant Cyber Security company as a SaaS Revenue Operations Specialist, where you'll optimize the entire revenue cycle, from lead generation to customer retention. This role requires a strategic thinker with strong analytical skills and a deep understanding of SaaS business models. You'll collaborate cross-functionally to drive alignment and enhance the company's go-to-market strategy, ensuring data integrity within HubSpot CRM. If you're passionate about making a difference in email security and thrive in a dynamic environment, this is the perfect opportunity for you to excel and grow.

Qualifications

• 5+ years in revenue operations or related roles within SaaS.
• Solid understanding of HubSpot CRM and report creation.
• Strong analytical skills and problem-solving abilities.

Responsibilities

• Optimize the revenue cycle from lead generation to retention.
• Produce and maintain reports and dashboards in HubSpot.
• Collaborate with teams to enhance the company's GTM strategy.

Skills

Analytical Skills

Problem-Solving

Communication

Collaboration

Revenue Growth Strategies

Education

Bachelor's Degree

Tools

HubSpot CRM

Data Analysis Tools

Job description

We are looking for the best, dynamic and experienced SaaS Revenue Operations Specialist to join our client, a vibrant Cyber Security company which is revolutionising the email security industry with cutting-edge technology.

The successful candidate will be responsible for optimising the entire revenue cycle, from lead generation to customer retention, ensuring seamless integration between sales, marketing, customer success, and finance teams. This role requires a strategic thinker with strong analytical skills, a deep understanding of SaaS business models and metrics, and extensive experience with HubSpot CRM architecture and configuration.

POSITION INFO : KEY RESPONSIBILITIES

Translate Data into Insights & Action :

• Find the signal in the data, translate insights into clear and simple narratives, and leverage those insights to create action plans yielding both near and long-term results.

Process Optimisation :

• Implement processes to increase customer-facing team productivity.
• Analyse and streamline revenue-related processes to improve efficiency and effectiveness, driving towards simple, scalable process solutions.

Data Analysis and Reporting :

• Produce and maintain reports and dashboards that surface insights and accelerate information-to-action at scale.
• Support each team in designing and building reports and dashboards in HubSpot.

Cross-Functional Collaboration :

• Partner with leaders in Sales, Customer Success, Marketing, and Data roles to drive alignment and optimise the company's GTM strategy.
• Educate and keep the sales teams apprised of key process changes and system updates.

Technology and Tools Management :

• Ensure data accuracy and integrity in the HubSpot CRM platform.
• Deeply understand the architecture and configuration of HubSpot, identifying and rectifying any issues.
• Write and maintain documentation for sales operation processes like sequences and workflows.

Revenue Forecasting :

• Assist in the revenue forecasting process, providing accurate and timely projections.
• Identify potential risks and opportunities within the forecast and recommend corrective actions.

Special Projects and Ad-Hoc Evaluations :

• Prepare ad hoc evaluations and participate in special projects as needed.

QUALIFICATIONS

• 5+ years of experience in revenue operations, sales operations, or a related role within a SaaS company.
• Solid functional understanding of HubSpot CRM, with strong experience in creating and maintaining reports and dashboards.
• Strong analytical and problem-solving skills, with proficiency in data analysis tools and HubSpot CRM.
• Proven track record of developing and implementing successful revenue growth strategies.
• Excellent critical thinking skills; able to break down ambiguous problems into concrete, manageable components and think through optimal solutions.
• Strong problem-solving and troubleshooting skills; ability to escalate problems and roadblocks as needed.
• Clear thinker and compelling communicator – both verbal and written.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
• Strong ability to collaborate and influence up, down, and across the business. This includes influencing without authority, building alliances, and bringing a sense of calm to complex and time-sensitive situations.
• Ability to operate independently with minimal supervision (i.e., self-starter).
• Enthusiasm, a sense of humour, and strong interpersonal skills are highly valued.
• You excel at breaking down complex problems and developing clear, effective processes that enable team success.
• Ability to document automated workflows / processes in HubSpot / CRM and their integrated technologies.
• Experience partnering with senior leaders to drive strategic initiatives.
• Deep understanding of centralised revenue operations and aligning goals around the customer.

LOCATION

Jhb northern suburbs - Hybrid

ABOUT THE COMPANY

Their mission is to protect businesses of all sizes from email fraud and phishing attacks, and they are assembling a team of extraordinary individuals to make it happen. By joining, you'll become part of a young, energetic, and entrepreneurial environment. You'll work alongside a team of talented people who value autonomy, mastery, and have a strong purpose of building a better Internet. If you have the skills and passion to contribute to this mission, we invite you to apply and be a part of this exciting journey.