Retail Centre Supervisor

Afrox; Roodepoort; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading company in gases and welding products seeks a Sales Centre Supervisor to manage staff and ensure customer service excellence. The role involves achieving sales targets, implementing promotions, and adhering to SHEQ initiatives for a safe work environment. Join a team that values integrity, compliance, and ethics while providing limitless career opportunities.

Qualifications

• At least 3 years of sales experience in a retail environment.
• Experience in managing staff.

Responsibilities

• Manage performance of sales Centre staff to achieve sales targets.
• Implement sales promotion plans and ensure adherence to procedures.

Skills

Sales Experience

Customer Service Excellence

Education

Matric Certificate or NQF4 Qualification

Job description

As a supervisor, you effectively manage the people, administrative and technical processes of a sales / retail Centre to ensure delivery of superior customer service and the achievement of sales and profit margin targets.

You will manage performance of sales Centre staff to deliver on customer service excellence and sales targets; ensure sourcing of back-order stock meets delivery promises to customers.

Implement sales promotion plans and carry out all post-sales promotion activities to standard.

You ensure accurate customer records and set targets for proactively contacting programmed customers; ensure adherence to procedures for all allocation and authorization of expenses.

Furthermore, you implement all SHEQ initiatives to provide a safe work environment for staff and customers in the Retail Centre.

What makes you great

• You possess a matric certificate or NQF4 qualification in Wholesale and Retail.
• You have gained at least 3 years of sales experience, preferably in a sales environment, retail, and management of staff.

Why you will love working with us

Afrox is a market leader in gases and welding products and part of Linde. Integrity, compliance, and ethics are the driving forces behind our dealings with customers. Afrox employees take pride in what they do and turn every challenge into an opportunity.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

Have we inspired you? Let's talk about it

We look forward to receiving your complete application via our online job portal.

Any designations used apply to persons of all genders. The language used here is for simplicity only.

The employment decision will be informed by the Employment Equity Plan of the company. It is the company’s intention to promote equity (race, gender, and disability) through the filling of this post(s) with a candidate whose transfer/promotion/appointment will promote representativity in line with the targets in our Employment Equity Plan. The company reserves the right to withdraw posts if doing so best serves its interests.

Afrox, a Linde company, acts responsibly towards its shareholders, business partners, employees, society, and the environment in all its business areas, regions, and locations worldwide. The company is committed to technologies and products that balance customer value with sustainable development.