Sales Team Leader

Outworx Contact Centre; Umhlanga Rocks; On-site; ZAR 30 000 - 50 000; Full time

Job summary

Join a forward-thinking company as a Sales Team Leader in Umhlanga. This full-time role involves overseeing daily sales operations, motivating a dynamic sales team, and developing strategies to achieve ambitious sales targets. With a focus on customer-centric solutions, you'll play a vital role in driving team success in a fast-paced environment. Ideal candidates will possess strong leadership and analytical skills, along with a background in Sales Management. If you're ready to make an impact and thrive in a supportive culture, this opportunity is perfect for you.

Qualifications

• Experience in Sales and Sales Management is essential.
• Proven leadership skills to motivate and manage a team.

Responsibilities

• Oversee daily sales operations and manage the sales team.
• Develop strategies to meet sales targets and ensure compliance.

Skills

Sales Management

Customer Relationship Management

Leadership Skills

Analytical Skills

Problem-Solving

Communication Skills

Interpersonal Skills

Fast-Paced Environment Adaptability

Education

Bachelor's degree in Business

Bachelor's degree in Marketing

Tools

CRM Software

MS Office Applications

Job description

Outworx Contact Centre is a leading service provider in the South African Global Business Services (GBS) sector, focusing on customer-centric solutions. We specialize in creating inspired connections that humanize and give voice to your brand, built on trust, integrity, and a deep understanding of our clients’ needs. Our investments in technology infrastructure and people-centric ethos ensure exceptional quality and performance. Outworx delivers impactful, agile solutions across various industries, including Financial Services, Insurance, Telecommunication, and Retail.

Role Description

This is a full-time on-site role for a Sales Team Leader based in Umhlanga. The Sales Team Leader will oversee day-to-day sales operations, manage and motivate the sales team, and develop strategies to meet sales targets. Responsibilities include monitoring team performance, conducting training sessions, and ensuring compliance with company policies. The role requires strong leadership skills to drive team success and achieve business objectives.

Qualifications

• Experience in Sales, Sales Management, and Customer Relationship Management
• Proven leadership skills and ability to motivate a team
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Proficiency in using CRM software and MS Office applications
• Bachelor's degree in Business, Marketing, or related field is preferred
• Previous experience in the contact center industry is a plus

Seniority level

• Mid-Senior level

Employment type

• Full-time

Industries

• Outsourcing and Offshoring Consulting