Store Leader - Old Khaki - Pavilion Mall

Cape Union Mart Group; Durban; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading retail company in Durban is seeking a Store Manager to drive sales, manage financial aspects, and lead a team effectively. The ideal candidate will have extensive retail experience, strong leadership skills, and a commitment to customer service excellence. Responsibilities include achieving sales targets, managing stock, and fostering a positive work environment. If you are passionate about retail and have a proven track record in store management, we want to hear from you!

Qualifications

• Minimum of 5 years’ store management experience.
• Minimum of 8 years' retail experience.

Responsibilities

• Achieve sales budget by meeting daily and monthly targets.
• Manage store's financial aspects for profitability.
• Deliver exceptional customer service.

Skills

Leadership

Communication

Adaptability

Tools

Microsoft Office

Job description

Duties And Responsibilities

• Achieve the annual sales budget by meeting and exceeding daily and monthly targets to ensure business sustainability.
• Manage and control the store's financial aspects to ensure profitability.
• Adhere to merchandising standards aligned with brand requirements to maintain a good product mix.
• Ensure proper stock management and control to minimize loss and ensure product availability by monitoring stock-related risks.
• Deliver exceptional customer service to provide the best customer experience.
• Build excellent relationships with all relevant service providers (internal and external).
• Manage human resources effectively through recruiting, planning, and administering payroll.
• Inspire, motivate, develop, and hold team members accountable appropriately.
• Align team members with the company culture and foster a fun work environment.
• Implement all company policies and procedures.
• Maintain health and safety practices.

Behavioural Requirements

• Honesty in dealing with cash or finances.
• Inspirational leadership and passion.
• Taking ownership of responsibilities.
• Building and maintaining relationships.
• Innovation and ability to manage change.
• Adaptability in thinking.
• Delivering results and meeting customer expectations.
• Follow instructions and procedures.
• Leading and supervising teams.
• Achieving personal work goals and objectives.

Minimum Requirements

• Proficiency in Microsoft Office and computer skills.
• Clear criminal record.
• Effective communication skills at all levels.

Experience

• Minimum of 5 years’ store management experience.
• Minimum of 8 years' retail experience.
• Experience working in a large retail store with a turnover of more than R20 million per annum.