Store manager (45hr) - Sportscene Ceres - Western Cape

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 250 000 - 350 000; Full time

Job summary

TFG, a leading retail group in South Africa, is seeking a store leader to drive turnover and manage stock losses while ensuring customer satisfaction. The ideal candidate will have a Matric certificate and at least 3 years of retail experience, including leadership roles. Join us to be part of a vibrant team shaping streetwear culture and making an industry-wide impact.

Qualifications

• Minimum 3 years retail experience with at least 1 year in store leadership.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Managing stock losses to ensure shrinkage is in line with the company standard.
• People management, including recruitment and staff development.

Skills

Customer Service Delivery

Leadership

Negotiation & Selling

Planning & Organizing

Education

Matric certificate

Job description

Responsibilities

• Driving turnover to ensure the achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the company standard
• People management, including recruitment, staff development, employee relations, and performance management
• Executing in-store merchandising strategy and standards
• Ensuring customer satisfaction by executing our customer service strategy and fulfilling customer demands

Qualifications & Experience

• A Matric certificate
• Minimum 3 years retail experience with at least 1 year in store leadership

Skills

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & Procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships to create mutually beneficial partnerships
• Customer Focus - understands, anticipates, and meets customer needs and expectations
• Directs Work - effectively plans, organises, and directs activities to achieve desired outcomes
• Drives Engagement - inspires, motivates, and empowers individuals to excel for the benefit of the team and organization
• Ensures Accountability - takes responsibility and ensures others are held accountable for performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of work processes
• Values Differences - recognizes, respects, and appreciates diverse values, beliefs, and perspectives

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

Please ensure your line manager is aware of your application for this role.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 specialty lifestyle and apparel brands that Inspire our Customers to live their Best Lives. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace; it's a launchpad for your growth. Join us and explore endless opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an industry-wide impact.

We’re the designers, makers, shakers, and behind-the-scenes teams.

Are you with us?

About The Team

At Sportscene, you’ll be part of a brand shaping streetwear culture in South Africa. Work with top global and local brands and be at the forefront of trends, innovation, and youth fashion. This is more than just a job—it’s an opportunity to make your mark in a vibrant culture!