Senior Observability Engineer

LexisNexis; Cape Town; Hybrid; ZAR 300 000 - 600 000; Full time

Job summary

An established industry player is seeking a skilled observability engineer to enhance system performance and user experience. In this dynamic role, you will collect and analyze data, design monitoring solutions, and ensure system reliability across diverse environments. With a commitment to innovation and a flexible work culture, this opportunity allows you to thrive in a supportive atmosphere while contributing to cutting-edge AI solutions. If you are passionate about data interpretation and improving user experiences, this position offers a rewarding career path with ample growth potential.

Benefits

Medical Aid

Retirement Plan

Study Leave

Flexible Hours

Shared Parental Leave

Sabbaticals

Qualifications

• Experience in application observability and performance management is essential.
• Proficiency with observability tools and experience in managing technical teams.

Responsibilities

• Develop and maintain observability solutions using various tools.
• Work closely with teams to ensure seamless integration of observability solutions.

Skills

Application Observability

Performance Management

Datadog

Splunk

New Relic

AWS CloudWatch

Azure Application Insights

Infrastructure as Code (IaC)

CloudFormation

Terraform

Education

Engineering

Computer Science

Equivalent Experience

Tools

AWS

Azure

Job description

Are you driven in making informed decisions and enhancing user experience?

Are you passionate about the interpretation of Data?

About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role
In this role, you will be a vital instrument in collecting, analyzing, and interpreting data to provide valuable insights into system behavior, performance trends, and user experiences. You will design and implement solutions to monitor, trace, and provide insights into complex, multi-technology environments, with a focus on system reliability, security, and performance.

Responsibilities

• Develop and maintain observability solutions using tools like Datadog, Splunk, New Relic, AWS CloudWatch, and Azure Application Insights.
• Ensure that observability tools and configurations are managed through Infrastructure as Code for consistency and reliability.
• Work closely with development, DevOps, and operations teams to ensure seamless integration of observability solutions.
• Document observability configurations, procedures, and best practices.
• Provide guidance and mentorship to junior engineers.

Requirements

• Experience in application observability and performance management.
• Experience managing technical teams with either a data, infrastructure, or platform focus.
• Proficiency with observability tools such as Datadog, Splunk, New Relic, AWS CloudWatch, and Azure Application Insights.
• Expertise in AWS and Azure cloud environments.
• Hands-on experience with infrastructure as code (IaC) using CloudFormation and Terraform.
• Engineering, Computer Science, or equivalent experience.

Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working remotely from home and in our London office in a hybrid style.
• Working flexible hours - flexing the times you work in the day.

Working for you
We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Medical Aid
• Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
• Modern family benefits, including adoption and surrogacy
• Study Leave

About the Business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK, or please contact 1-855-833-5120.

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