Methods Department Manager - Project Management / Process Improvement
Location: East Rand
Reporting to the Operations Director, the Methods Department Manager is responsible for standardizing processes, enhancing efficiency, and ensuring quality assurance across all operations in a multi-technical facility management company.
This role plays a key part in optimizing service delivery, supporting tendering processes, overseeing digital transformation, and driving continuous improvement.
The Methods Manager acts as a bridge between operations, technology, and quality assurance, ensuring alignment with industry best practices and company objectives.
Minimum Requirements:
- Experience: 8+ years in facility management, maintenance operations, or process improvement, with at least 3-5 years in a leadership role.
- Education: Bachelor's or Master's degree in Engineering, Facility Management, Business Administration, or a related field.
- Technical Expertise: Strong knowledge of multi-technical maintenance (HVAC, electrical, mechanical, fire protection, plumbing, etc.).
- Process Improvement: Experience with Lean, Six Sigma, Kaizen, or similar methodologies.
- Digital Tools: Proficiency in CMMS, CAFM, BMS, IoT solutions, and data-driven facility management systems.
- Analytical & Problem-Solving Skills: Ability to analyze data, identify inefficiencies, and implement solutions.
- Leadership & Collaboration: Proven ability to lead cross-functional teams and drive change.
Key Responsibilities:
- Process Standardization & Optimization: Develop and implement standardized processes, operational workflows, and maintenance procedures. Conduct audits and ensure compliance with industry standards.
- Tendering & Pricing Support: Collaborate on tendering, develop pricing strategies, and support resource and cost analysis.
- Project Commissioning & Handover: Oversee new project onboarding, develop kickoff plans, and ensure seamless transitions.
- Quality Control & Assurance: Develop quality frameworks, conduct audits, and implement continuous improvement initiatives.
- Digital Systems Management: Lead digital system implementation, training, and integration of smart technologies.
- Training & Knowledge Management: Develop training programs, foster continuous learning, and document best practices.
- Operational Efficiency & Innovation: Drive process improvements, research new technologies, and benchmark performance.
- Stakeholder Engagement: Collaborate with internal teams and external stakeholders, and represent the department in strategic meetings.
Salary offer: RK RK