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Join an industry leader and make a positive change in the sustainable use of the world's natural resources.

Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world.

With us, you will embark on a personal growth journey and are encouraged to realize your potential.

This is your invitation to rise above the possible. Job posting end date: 02/28.

Position: Site Account Manager - Southern Africa

We are seeking a Site Account Manager - Southern Africa to join our Sales Team. The successful candidate will be responsible for building and maintaining active long-term relationships with key decision makers at customer site level and continuously promote Metso's value-adding offering, as well as create a healthy business with high customer satisfaction with the site accounts. This position is mainly located in Centurion, Gauteng.

TEAM YOU WILL BELONG TO

You will join the Sales Team and work closely with internal and external stakeholders, such as Management, Mining Customers, Engineering and Drawing Office, Complex Proposals Commercial Team, Project Execution Team, Key Account Managers, Business Development Manager, Product Lines, and Product Support.

WHAT YOU WILL DO

1. Deliver improved customer satisfaction levels by providing process support on customer sites.
2. Support customers with areas of improvement and optimizations on their plants.
3. Create relationships with key people at the site and share leads with the organization, connecting key interfaces.
4. Walk customer plants and generate leads to take forward.
5. Focus on after-market business while identifying investment/capex opportunities and conveying customer requirements to capex sales.
6. Plan and have full visibility to the activities of any Metso function at the site.
7. Seek and coordinate the best resources and channels for customer-facing activities.
8. Understand customer business and articulate Metso's added value.
9. Drive site sales activities with the cross-organizational site account team and understand customer's capex and opex related decisions and buying timetable.
10. Drive account planning and implementation (strategy, relationship, site level budgeting, activity plan, sales roadmap and plan).
11. Maintain and share information of installed base, performance and shutdown schedules and plans.
12. Orchestrate customer satisfaction surveys and closed-loop activities to ensure continuous improvement.
13. Support accounts receivable and payment collections.
14. Be an active member of the Market Area Key Account / Global Key Account team.

WHO YOU ARE

1. Matric (Grade 12).
2. Fluent in English and Mandarin.
3. A Degree/Diploma or Artisan qualification in Metallurgical, Chemical, or Mechanical Engineering is advantageous.
4. Minimum of 4 years of working experience in a related field.
5. Sales or Account Management skills are advantageous.
6. Experience in a customer-focused and fast-paced professional environment.
7. Computer literate in any Customer Relationship Management Tool, Microsoft Excel, Word, and PowerPoint.
8. Strong negotiation and influencing skills, with the ability to build trust.
9. Strong communication skills and a serving leader.

WHAT SKILLS, COMPETENCIES AND REQUIREMENTS (HARD AND SOFT) ARE ESSENTIAL FOR THIS ROLE?

1. Customer-centric mindset, able to translate customer issues/needs into profitable business solutions.
2. Good interpersonal, communication, presentation & facilitation skills.
3. Highly motivated individual with the ability to work under pressure and meet deadlines.
4. Team Player.
5. High attention to detail and accuracy.
6. Strong written and verbal communication skills are critical.
7. Prepared to work flexible hours to meet deadlines when required.
8. Willingness to travel into Africa and overseas.
9. Willingness to learn and continually improve own knowledge base.
10. Driven and independent self-starter focused on meeting or exceeding targets set.
11. Ability to manage own time.

WHAT'S IN IT FOR YOU

An inspiring purpose - Enabling sustainable modern life.

At Metso, you get to be part of transforming the industry and making a positive change.

Compensation and rewards - Global incentive program tied to business and performance targets.

Hybrid working possibilities - We believe in fostering a flexible work environment.

A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential.

Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.

Worldwide support - Leverage our network of peers across the world, offering valuable assistance.

GET IN TOUCH

Want to rise above the possible with us? Go to our website, click on careers, and start your application. Go to PeoplePoint, click on careers, and start your application.

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture.

All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.