KEY ACCOUNT MANAGER - TECHNICAL

Curiska; KwaZulu-Natal; On-site; ZAR 300 000 - 600 000; Full time

Job summary

An established industry player is seeking a dynamic Key Account Manager to drive business growth and secure new opportunities. In this pivotal role, you will manage customer relationships, close sales for turnkey projects, and oversee the sales pipeline to meet ambitious targets. Your technical expertise in engineering and project management will be vital as you prepare offers and coordinate with internal teams. This position offers a unique opportunity to make a significant impact in a heavy industrial environment while fostering strong client connections. Join a forward-thinking company where your contributions will be valued and rewarded.

Qualifications

• Tertiary qualification in mechanical, electrical, or industrial engineering required.
• 5+ years of customer-facing experience in a heavy industrial environment.

Responsibilities

• Develop business roadmap and manage sales pipeline.
• Build and maintain strong customer relationships.
• Prepare technical/commercial offers and manage bids.

Skills

Customer Relationship Management

Sales Forecasting

Technical Proposal Preparation

Project Management

Education

N.Dip. in Mechanical Engineering

Technical or Project Management Qualification

Tools

CRM Software

Job description

Overview:

The Key Account Manager will drive business growth by securing new opportunities, closing sales for turnkey projects, machines, and services, and managing customer relationships to meet sales and EBITDA targets.

Responsibilities:

1. Develop business roadmap and target potential customers.
2. Manage sales pipeline, budgeting, and forecasting.
3. Build and maintain strong customer relationships.
4. Act as interface between customers and internal teams.
5. Prepare technical/commercial offers and manage turnkey bids.
6. Conduct audits and follow up on proposals.
7. Regular reporting and CRM updates.

Qualifications & Experience:

Tertiary Qualification (at least N.Dip. level) in either mechanical, electrical, or industrial engineering fields - Not negotiable.

Technical or Project Management Qualification will be beneficial.

Education: technical (ideally mechanical) and commercial experience:

• Five (5) years’ customer facing experience - preferably in heavy industrial environment.
• Knowledge of Fives ECL / Solios Equipment.