Store Manager (40hr) - Exact - Lephalale CBD

TFG (The Foschini Group); Limpopo; On-site; ZAR 250 000 - 400 000; Full time

Job summary

A leading retail company seeks a Store Leader to drive sales and manage operations. The ideal candidate will have a Matric certificate and at least 3 years of retail experience, including leadership. Responsibilities include managing stock, driving customer satisfaction, and leading a team to achieve targets.

Qualifications

• Minimum 3 years retail experience with at least 1 year in store leadership.

Responsibilities

• Driving turnover to ensure the achievement of targets.
• Managing stock losses to ensure shrinkage is in line with the company standard.
• People management, including recruitment and staff development.

Skills

Customer Service Delivery

Leadership

Negotiation & Selling

Planning & Organizing

Customer-Focused Approach

Education

Matric certificate

Job description

Responsibilities

• Driving turnover to ensure the achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the company standard
• People management, including recruitment, staff development, employee relations, and performance management
• Executing in-store merchandising strategy and standards
• Ensuring customer satisfaction by executing our customer service strategy and fulfilling customer demands

Qualifications & Experience

• A Matric certificate
• Minimum 3 years retail experience with at least 1 year in store leadership

Skills

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & Procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks - establishes and nurtures internal and external relationships to create mutually beneficial partnerships
• Customer Focus - understands, anticipates, and meets customer needs and expectations
• Directs work - plans, organizes, and directs activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates, and empowers individuals to excel for the benefit of the team and organization
• Ensures Accountability - takes responsibility and ensures others are held accountable for performance targets
• Optimizes Work Processes - assesses and improves work efficiency, effectiveness, and quality
• Values differences - respects and appreciates diverse values, beliefs, and perspectives

Additional Notes

Preference will be given to candidates from designated groups in terms of the Employment Equity Act.

About Us

TFG is an internationally diversified retail portfolio of 34 specialty lifestyle and apparel brands that inspire our customers to live their best lives. We aim to create remarkable omnichannel experiences and are committed to employee growth and making a positive industry impact. Join us and explore endless opportunities.

About The Team

Exact offers great value everyday essentials and is renowned for its trend-appropriate range of quality, well-priced contemporary fashion for the whole family.