General Manager - Protea Hotel Midrand

Marriott Hotels Resorts; Gauteng; On-site; ZAR 600 000 - 800 000; Full time

Job summary

Join a leading hotel in Midrand as a General Manager, where you will lead operations, enhance guest satisfaction, and drive financial performance. This role offers an opportunity to engage with the community and manage high-profile events, all while working in a dynamic environment that supports professional growth.

Qualifications

• Experience as a General Manager in a limited or full-service property.
• Proven property industry work experience with a pattern of exceptional performance.

Responsibilities

• Oversee all aspects of hotel operations, ensuring guest satisfaction.
• Manage financial performance, sales, and revenue generation.
• Engage with the local community and build strong relationships.

Skills

Leadership

Communication

Customer Service

Job description

Join the team at Protea Hotel Midrand

Where exceptional service and outstanding accommodation set the stage for a rewarding career.

As one of the premier hotels in the area, we offer a dynamic and supportive environment for our staff, making it an ideal place for professional growth and development. Our strategic location provides easy access to key business destinations in Midrand, Johannesburg, Pretoria, and Centurion.

This prime positioning allows our team to cater to a diverse clientele, from business travelers to families on vacation, enhancing your experience as a General Manager.

Nearby Attractions

Working at Protea Hotel Midrand means being close to exciting attractions such as the Mall of Africa, Waterfall City, and Vodaworld.

Our proximity to Gallagher Estate also makes us a top choice for conference and event attendees, offering you the opportunity to manage high-profile events.

Exceptional Amenities

Our hotel boasts excellent amenities including the Palm Terrace Restaurant, an outdoor pool, a lush garden, free WiFi, and the Camelot Spa.

As General Manager, you'll oversee these facilities, ensuring they meet the highest standards and contribute to our guests' satisfaction.

Job Summary

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation, and delivering a return on investment to both Marriott International and property ownership.

Verifies implementation of service strategy and initiatives to meet or exceed guest expectations, increase profit, and grow market share.

Holds property leadership team accountable, guides professional development, and ensures sales engines are leveraged effectively.

Builds owner loyalty through proactive communication, setting expectations, and delivering solid business results.

Engages actively in the local community, building strong relationships with officials, businesses, and customers.

Candidate Profile

• Preferred: Experience as a General Manager in a limited or full-service property.
• Ability and willingness to work flexible hours, including weekends, holidays, and late nights.
• Proven property industry work experience with a pattern of exceptional performance and career growth.