Job Title : HR Coordinator

ManpowerGroup; Wes-Kaap; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading company in South Africa is seeking a dedicated Store Assistant to manage cashier and admin functions, oversee stock management, and ensure excellent customer service. The ideal candidate will have strong leadership skills, a Grade 12 qualification, and experience in retail. Responsibilities include achieving sales targets, conducting stock counts, and training staff. This role requires a customer-oriented individual who can work shifts, including weekends.

Qualifications

• 1-3 years’ experience in a Store Assistant role or 3 years supervisory experience.
• Strong leadership and customer management abilities.

Responsibilities

• Cashier and admin functions including banking and daily reconciliations.
• Conducting stock counts and managing stock performance.
• Training and development of team members.

Skills

Selling skills

Communication

Interpersonal skills

Education

Grade 12 qualification

Tertiary qualification in management, finance, or commerce

Job description

The job description effectively outlines the responsibilities and minimum requirements for the role. However, it can be improved by enhancing the formatting for better readability and clarity. I will organize the responsibilities into a structured list, ensure consistent use of tags, and remove redundant phrases without altering the original content or meaning.

Here's the refined version:

Responsibilities:

1. Cashier and admin functions, including back-office admin tasks such as Dolphin lookups, cash-ups, banking, and daily reconciliations.
2. Back-office administration and stock management.
3. Action markdowns, store opening and closing procedures.
4. Conducting stock counts and managing stock performance.
5. Achieving individual sales targets and contributing to store targets.
6. Monitoring and reporting on stock management, sales, expenses, and admin policies.
7. Resolving escalated customer queries.
8. Casual recruitment, selection, and performance management of staff.
9. Training and development of team members, motivating and disciplining staff as needed.
10. Operational planning, including setting objectives, targets, priorities, and scheduling (staff scheduling, daily teas and lunch planning).
11. Ensuring adherence to company culture and values.
12. Effective liaison with internal and external service departments (e.g., IT, Finance, RCS, infrastructure suppliers).

Minimum Requirements:

• Grade 12 qualification.
• Tertiary qualification in management, finance, or commerce is advantageous.
• At least 1-3 years’ experience in a Store Assistant role or a minimum of 3 years supervisory experience in a retail customer-facing role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.
• Ability to work shifts, including weekends and public holidays.

Skills Required:

• Selling skills.
• Working knowledge of a store management system.