Global CRM Administrator

Kerridge Commercial Systems Corp; Johannesburg; Hybrid; ZAR 30 000 - 60 000; Full time

Job summary

An innovative firm is seeking a global CRM administrator to enhance their HubSpot CRM system. This role involves overseeing daily operations, ensuring data integrity, and leading CRM integrations during mergers and acquisitions. The ideal candidate will possess strong analytical and communication skills, with a deep understanding of sales and marketing processes. Join a dynamic team that values diversity and offers a flexible hybrid work environment, where your contributions will help shape the future of integrated business solutions.

Qualifications

• Proficiency in HubSpot CRM and online marketing tools is essential.
• Strong understanding of sales and marketing processes is required.

Responsibilities

• Oversee daily operations of the HubSpot CRM system and ensure data integrity.
• Lead CRM integration post-mergers and acquisitions for seamless data migration.

Skills

HubSpot CRM

Online Marketing Tools

Sales Processes

Marketing Processes

Analytical Skills

Problem-Solving Skills

Communication Skills

Organizational Skills

Tools

HubSpot

Job description

Job Description

At Klipboard, we have introduced a flexible hybrid work policy where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.

Klipboard provides specialist software services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade worldwide. With a deep expertise in ERP / SaaS solutions, Klipboard's clients range from small traders to multinational enterprises, including wholesalers, distributors, merchants, and retailers. Our offices are located in the UK, Ireland, The Netherlands, South Africa, Kenya, and North America. Our mission is to design and deliver high-performance integrated ERP solutions that enable our customers to source effectively, stock efficiently, sell profitably, and service competitively.

Our global CRM administrator plays a crucial role in connecting the system with the users. The ideal candidate should have an in-depth understanding of HubSpot software, sales and marketing processes, and how these relate to business operations. Skills in online marketing tools, data management, and reporting are also valuable.

Key Responsibilities

• CRM Management:

Oversee daily operations of the HubSpot CRM system, ensure data integrity, implement workflows and automation, and collaborate with teams to optimize sales and marketing processes.

• Serve as the CRM expert, promoting best practices worldwide.

• M&A Integrations:

Lead CRM integration post-mergers and acquisitions, ensuring seamless data migration and process harmonization across new business units.

• User Assistance:

Provide support and training, troubleshoot issues, and promote CRM adoption organization-wide.

• Reporting & Dashboards:

Design reports and dashboards, monitor KPIs, and present data visually for management insights.

Skills, Knowledge, and Experience

• Proficiency with HubSpot CRM and online marketing tools.
• Strong understanding of sales, marketing, and business processes.
• Analytical, problem-solving, and collaborative skills.
• Excellent communication, training, and organizational skills.
• Self-motivated, attentive to detail, and able to work under deadlines.

Company Information

We are excited to announce our rebranding from Kerridge Commercial Systems (KCS) to Klipboard, reflecting our expertise across various sectors. We offer a dynamic and inclusive work environment with flexible hybrid working options.

Equal Opportunities

We value diversity and are committed to an inclusive workplace. We encourage applications from all backgrounds and experiences, even if you do not meet every listed requirement.

Additional Information

We do not accept unsolicited resumes from recruitment agencies unless on our PSL. Please contact us via email for agency partnerships.

Job Details:

• Employment Type: Full-Time
• Experience: [Specify years]
• Vacancy: 1