Information Technology Technician

Proconics; Gauteng; On-site; ZAR 240 000 - 360 000; Full time

Job summary

A leading company is seeking an IT Technician to assist in maintaining IT systems, manage technical operations, and provide support to employees. Ideal candidates will have strong troubleshooting skills and relevant IT certifications. The role requires effective communication and the ability to work independently or in a team.

Qualifications

• Working knowledge of computer hardware and troubleshooting.
• Networking knowledge: LAN, WAN, IPSEC, TCP/IP.

Responsibilities

• Maintain computer and IT hardware, software, and related systems.
• Manage daily technical operations.
• Support Help Desk services.

Skills

Troubleshooting

Problem-solving

Communication

Education

MCSE

MCSA

A+

N+

CompTIA

Tools

Active Directory

Azure

AutoCAD

Job description

Purpose of the Position

The IT Technician will assist the IT team in maintaining and co-administering the company's IT systems.

Primary Duties

• Maintain computer and IT hardware, software, and related systems.
• Replace faulty IT hardware components when necessary.
• Work closely with system users to identify and resolve issues.

Qualifications / Experience

• Working knowledge of computer hardware and troubleshooting.
• Networking knowledge: LAN, WAN, IPSEC, TCP/IP.
• Skilled in Active Directory and Azure.
• Experience with printer management.
• Experience with AutoCAD or similar software is advantageous.
• Certifications such as MCSE / MCSA, or IT courses like A+, N+, CompTIA are preferred.

Required Outputs and Responsibilities

• Manage daily technical operations.
• Assist in overseeing secure, efficient server and network architecture.
• Support Help Desk services to ensure effective assistance.
• Assist in managing disaster recovery and business continuity plans.
• Provide hardware and software support to employees.

Personal Attributes

• Understanding of IT infrastructure.
• Problem-solving and troubleshooting skills.
• Ability to learn new technologies quickly.
• Excellent communication skills across all staff levels.
• Self-motivated and able to work independently or in a team.
• Dependable and flexible.
• Valid driver's license and own transport; willingness to travel between branch offices.

Interested candidates should forward their CV, referencing the position and including their name in the subject line, to the provided email address.