Director of Business Performance

OFWAT; East London; Hybrid; GBP 80 000 - 120 000; Full time

Job summary

Join a forward-thinking organization as a Director of Business Performance, where you will lead critical initiatives to enhance operational effectiveness and strategic delivery. This role offers the chance to work closely with senior leadership, driving impactful change in a meaningful sector. With a focus on collaboration and innovation, you will help shape the future of water services, ensuring resilience and accountability. Enjoy a supportive work environment that values flexibility, professional development, and work-life balance, while making a significant contribution to the community.

Benefits

Flexible Working

Generous Pension Contribution

Annual Leave

Discounts on Goods and Services

Professional Membership Fees Paid

Volunteering Days

Recognition Vouchers

Shared Parental Leave

Qualifications

• Experience in designing and implementing strategic plans.
• Leadership experience in high-profile organizations.

Responsibilities

• Lead the Business Performance function and develop integrated plans.
• Ensure effective governance and accountability across the organization.

Skills

Strategic Planning

Leadership

Stakeholder Management

Communication Skills

Project Management

Analytical Skills

Education

Master's Degree

Job description

Join Ofwat as a Director of Business Performance within our Office of the Chief Executive Directorate

*OfficeLocation: Birmingham (B5 4UA) or London (E14 4HD) with hybrid working*

About Us

We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. Our work has genuine significance – no other organisation does the work we do. It’s unique and meaningful: keeping our water flowing; ensuring water bills don’t cost a penny more than needed; holding water companies to account. Come and work at the source of everyday life.

The Role

We have an excellent opportunity for a Director to lead the Business Performance function at Ofwat, working at the forefront of the development and delivery of our strategy, alongside integrated business planning and effective governance. You will play a key role in improving how Ofwat operates and delivers its mission, supporting its resilience and enabling it to adapt with agility.

The role will sit within the Office of the Chief Executive, working closely and directly with the Chief Executive and all the cross-cutting teams in the Directorate, including Legal, PMO and Communications. These teams are connectors and enablers across the organisation, ensuring Ofwat meets its strategic objectives, and that we operate with integrity, efficiency and can demonstrate our accountability.

Some of the Key Deliverables include:

Overall delivery of Ofwat's strategy and strong business performance

• Develop and drive an integrated plan for delivery of Ofwat's strategy across 2025-30, prioritising effectively based on strategic needs and ensuring alignment with resource availability.

Portfolio Management and Executive Office

• Through your leadership of the Portfolio Management Office, develop the most appropriate portfolio management model for Ofwat and the capability of the programme and project management teams, facilitating the effective allocation of programme and project management resources across Ofwat, and continuously improving the service provided.

To find more details about the role and deliverables please click Apply.

About You

Below are some of the key essential experience, skills & knowledge required for this post:

1. Proven experience of designing and implementing strategic plans, governance frameworks and driving portfolio delivery in a high-profile organisation (Lead criterion).
2. Significant leadership experience, preferably of multi-function / multi profession teams, developing high-performance teams, and leading through ambiguity and change (Lead criterion)
3. Proven ability to translate strategy into action with a proactive, results-oriented approach and a focus on continuous improvement with innovative and creative solutions (Lead criterion)
4. Ability to collaborate effectively across functions and to develop and maintain strong relationships with a wide range of stakeholders, including colleagues, senior leaders and external partners, to achieve the best results for the portfolio of work Ofwat has to deliver.
5. Proven experience of working at pace and to tight deadlines, re-prioritising resources, whilst working with a high degree of autonomy.
6. Excellent verbal and written communication skills with the ability to analyse, articulate and present complex issues to a variety of audiences clearly and concisely.
7. Highly organised, motivated and adaptable, with the ability to see the bigger picture as well as attention to detail.

Why You Should Join Us:

• Meaningful Impact:You will be joining a team with a sense of mission at its core aiming to build a lasting legacy for future generations by securing our long-term water resilience.
• Innovative Work Environment:We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration.
• Development Opportunities:Gain valuable experience and develop your skills in a supportive and dynamic setting.
• Work-Life Balance:Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our London or Birmingham offices.
• Fantastic employer pension contributionof nearly 30%.
• 25 days’ annual leave,increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave.
• Access to exclusive discountson a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership.
• Fees paid for membershipof relevant professional bodies.
• Up to 3 volunteering daysper year.
• Recognition vouchers scheme rewarding your hard work.
• Generous shared parental leave and paysupporting your family life.

Follow the link to Apply for full details about the role, please ensure you have submitted your Applications in full before the below deadline.

Closing date:23.55 on 18 May 2025