Maintenance Technician

KONE; Pretoria; On-site; ZAR 250 000 - 350 000; Full time

Job summary

KONE is looking for a Maintenance Technician in Durban, South Africa, to provide professional elevator and escalator maintenance services. The role emphasizes customer satisfaction, proactive communication, and safety in operations, requiring relevant certifications and strong communication skills.

Qualifications

• Minimum 4 years apprenticeship or equivalent certification required.
• At least 12 months shadowing a competent lift mechanic.

Responsibilities

• Ensure customer satisfaction through high-quality service.
• Perform unplanned service repairs based on equipment needs.
• Manage PAR stock levels and submit timesheets.

Skills

Communication

Basic IT Skills

Education

Red Seal Trade Test Certificate

NQF Level 4 Certification

Electrical/Mechanical Engineer Diploma/Degree

NQF Level 5 Certification

Job description

KONE is seeking qualified Maintenance Technicians in Durban, South Africa. Our team consists of maintenance professionals dedicated to providing on-site customer service to ensure the smooth and safe operation of our equipment. We are looking for a service-minded Maintenance Technician to deliver professional elevator and escalator maintenance services to our customers.

In this role, you will be a key part of KONE — an everyday hero making people's lives easier. Your focus will be on delivering quality service, enhancing equipment safety and performance, and maintaining proactive on-site communication with customers and end-users.

Responsibilities:

1. Ensure customer satisfaction through high-quality service and proactive, precise on-site communication.
2. Provide accurate, real-time reporting of work performed.
3. Maintain excellent relationships with customers, contact persons, and end-users on site.
4. Manage the site environment during service operations.
5. Identify site risks and communicate any issues promptly.
6. Perform unplanned service repairs based on equipment needs, with prior approval if not covered by the contract.
7. Manage PAR stock levels, including inventory and stock transfers, and issue replenish orders timely.
8. Submit timesheets based on work completed.

Skills & Experience:

• Red Seal trade test certificate as a lift mechanic, or
• Completed NQF level 4 certification with an apprenticeship (minimum 4 years), or
• Electrical/Mechanical Engineer Diploma/Degree with at least 12 months shadowing a competent lift mechanic, or
• NQF level 5 certification with at least 12 months shadowing a competent lift mechanic.
• Good communication skills and basic IT skills.

Selected candidates will receive an automated assessment via email. Please check your spam folder regularly.

At KONE, we foster an innovative and collaborative culture that values each individual. We prioritize employee engagement, sustainability, and ethical business practices. We aim to create a workplace where trust, respect, and recognition thrive, supporting your career and personal growth while promoting a healthy work-life balance.

Learn more at www.kone.com/careers.