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It Manager (Centurion Onsite)

Datafin

Gauteng

On-site

ZAR 40 000 - 80 000

Full time

3 days ago
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Job summary

A dynamic organization in the fast-food sector is seeking an experienced IT Manager to oversee their IT systems across multiple locations. The ideal candidate will have a strong background in server management, network administration, and troubleshooting, ensuring operational continuity in a fast-paced environment. This role involves collaborating closely with the CTO to streamline IT operations and introduce new technologies, all while providing essential support to stores and managing external IT partnerships. If you are a proactive problem-solver with excellent communication skills, this is an exciting opportunity to make a significant impact.

Qualifications

  • 5+ years of IT management experience in a retail or franchise environment.
  • Strong technical skills in IT systems, infrastructure, networking, and security.

Responsibilities

  • Oversee day-to-day IT systems, ensuring minimal downtime.
  • Manage relationships with external IT partners and vendors.
  • Provide on-site and remote support to stores and head office.

Skills

Server Management
Network Administration
Troubleshooting
IT Systems Management
Infrastructure Security
Effective Communication

Education

Bachelor's Degree in IT
CompTIA A+
ITIL Certification
Cisco Certification

Job description

ENVIRONMENT : AN IT Manager with 5 years' hands-on experience in a fast-paced multi-location environment (retail or franchise preferred) is sought by a Centurion-based organization in the Fast-Food Space.

You will oversee day-to-day IT systems, including servers, networks, POS systems, and software, manage IT issues impacting store operations, ensuring minimal downtime and track recurring issues and recommend preventative solutions.

The successful incumbent must possess a Bachelor's Degree in IT / Computer Science or similar discipline and relevant Certifications such as CompTIA A+, ITIL or Cisco in addition will prove beneficial.

You will need expertise in server management, network administration, and troubleshooting with strong technical skills in IT systems, infrastructure, networking, and security.DUTIES : IT Administration -Oversee day-to-day IT systems, including servers, networks, POS systems, and software.Provide on-site and remote support to stores, head office, and warehouses.Troubleshoot and resolve IT issues independently, ensuring operational continuity.Handle incident management and escalate when needed, ensuring 24 / 7 uptime for stores.Coordination with IT Partner -Serve as the main point of contact for the external IT partner.Manage escalations and ensure SLA compliance, guiding the external team when needed.Streamlining IT Operations -Develop and implement internal IT processes to improve efficiency as the company scales.Collaborate with the CTO to identify areas for expanding internal IT resources.Introduce and adopt new technologies to reduce reliance on external partners.Store IT Support -Manage IT issues impacting store operations, ensuring minimal downtime.Resolve outages (e.g., server crashes) swiftly and communicate with area managers for timely updates.Daily Reporting & Issue Resolution -Provide daily reports to the CTO on IT issues and resolutions.Track recurring issues and recommend preventative solutions.REQUIREMENTS : Qualifications –Bachelor's Degree in IT, Computer Science, or related field (preferred).Relevant Certifications (e.g., CompTIA A+, ITIL, Cisco) are a plus.Experience / Skills –Minimum 5 years of hands-on IT Management experience in a fast-paced, multi-location environment (retail or franchise preferred).Proven ability to manage relationships with external IT partners and vendors.Expertise in server management, network administration, and troubleshooting.Strong technical skills in IT systems, infrastructure, networking, and security.ATTRIBUTES : Excellent problem-solving and troubleshooting abilities.Effective communication skills with stakeholders, including the CTO, area managers, and IT vendors.Ability to work independently, manage multiple priorities, and perform under pressure.While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessfulMENTS : When applying for jobs, ensure that you have the minimum job requirements.

Only SA Citizens will be considered for this role.

If you are not in the mentioned location of any of the jobs, please note your relocation plans in all applications for jobs and correspondence.

Apply here (URL Removed) e-mail a Word copy of your CV to (Email Address Removed) and mention the reference number of the job.Desired Skills : ITManagerCenturion

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