Sales Account Executive

Emedia Investments; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job description

Meeting or exceeding sales quotas: Achieving specific sales targets (monthly, quarterly, yearly) in terms of revenue or the number of accounts closed.

Upselling and cross-selling: Identifying opportunities to upsell existing clients or cross-sell additional products or services.

New business acquisition: Securing new clients through cold calling, networking, and relationship-building efforts.

Client Retention and Satisfaction: Maintaining high client retention rates by ensuring clients renew contracts or continue using services through exceptional service and value.
Increasing customer satisfaction by conducting regular check-ins and collecting feedback to meet clients' needs, thereby improving loyalty and advocacy.

Strategic Account Planning: Creating and executing strategic account plans for each key account to foster growth, identify expansion opportunities, and address potential risks.
Conducting regular account reviews (quarterly or bi-annual) with clients to assess performance and explore future opportunities.

Operational Efficiency and Reporting: Maintaining accurate records, tracking communications, opportunities, and pipeline activities.
Ensuring the pipeline always has three times coverage to meet monthly targets.
Managing time effectively by prioritizing accounts and ensuring timely follow-ups.
Collaborating closely with Marketing, Technical, Creative Solutions, and Programming teams to provide comprehensive solutions to clients.
Sharing learnings and best practices within the team to enhance overall sales performance.