Dis-Chem Pharmacies requires a Cosmetic Manager for their Mthatha new store.
To manage the cosmetic and beauty categories within the store.
Oversee effective promoting and selling of Dis-Chem cosmetic and beauty products through excellent and consistent customer service.
Ensure staff is on the floor to assist customers.
Minimum Requirements:
- Grade 12 / Matric
- A minimum of 3 years' cosmetics or beauty experience within a retail environment
- Previous supervision and / or management of a staff complement of around 7
- Computer literate – MS Office
- Willing and able to work retail hours
Advantageous:
- SAP experience
- Qlikview experience
Job Description:
- Direct and support sales staff under the guidance of the Store Manager and in accordance with the Dis-Chem policies, procedures, and retail working.
- Ensure Cosmetic Consultants are allocated to the right and relevant cosmetic and beauty sections.
- Ensure staff receives relevant training, and manage and encourage feedback.
- Ensure the store is adequately staffed at all times.
- Be accountable and manage stock control through effective planning and ordering of stock in collaboration with Dis-Chem's warehouse.
- Manage and address customer compliments and complaints.
- Escalate serious and unresolved customer complaints to Store Manager or Regional Cosmetic Manager.
- Maintain merchandising and displays, ensuring a high standard of cleanliness.
- Ensure monthly promotions are carried out to achieve department goals.
- Keep up to date with in-depth knowledge regarding products, brands, and market trends.
Competencies:
Essential:
- Strong command of the English Language (written and oral).
- Be a team player.
- Provide excellent customer service.
- Understand stock reports and sales (target and commission calculations).
Advantageous:
- Training, development, and performance management of staff.
- Bilingual.
Special Conditions of Employment:
- Willing and able to work retail hours.
- Valid driver's license and own reliable transport.
- South African citizen.
- Clear credit and criminal records.
Remuneration and Benefits:
- Market-related salary.
- Medical aid.
- Provident fund.
- Staff account.
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED.
IF YOU HAVEN'T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer.
Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy.
Dis-Chem actively supports the recruitment of People with Disabilities.