Talent Pool : Information Security Administrator

findojobs-za; Gauteng; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading company in the health sector seeks an Information Security Administrator to join their Security Operations team. The role involves managing security environments, incident management, and providing support in Windows and MacOS. Ideal candidates are proactive team players with strong troubleshooting skills and attention to detail. This office-based position offers opportunities for skill enhancement in a dynamic environment.

Qualifications

• Experience in IT skills is advantageous.
• Additional IT-related diplomas or certifications are a plus.

Responsibilities

• Administrate environments including Beyond Trust, Exchange Online, Citrix, SharePoint.
• Perform incident management and provide Level 2-3 application/server support.
• Document configurations and procedures for transition to help desk.

Skills

Teamwork

Troubleshooting

Interpersonal Skills

Attention to Detail

Self-motivated

Education

Matric

IT-related diplomas or certifications

Tools

Windows

MacOS

Citrix

SharePoint

Beyond Trust

Job description

Discovery – Information Governance and Security

Information Security Administrator

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About the Information Governance and Security Team

The Information Governance and Security function within the Discovery Group aims to provide assurance that the organisation's information assets are adequately protected against threats on a control basis. This is achieved by finding the right balance of information security and business freedom.

Key Purpose

The Information Security Administrator will be employed in the Security Operations team to perform basic security roles and functions, with opportunities to broaden knowledge, skills, and experience in areas such as ICAM, Endpoint, and Edge Security. The role involves collaboration with governance and compliance teams.

Areas of Responsibility

1. Administrate environments including Beyond Trust, Exchange Online, Citrix, SharePoint, and Secure File Transfer Protocol.
2. Review daily reports from hygiene tooling and remediate issues as required.
3. Perform incident management, request handling, workflows, and problem management.
4. Provide direct and remote Level 2-3 application/server support in Windows environments.
5. Maintain high employee satisfaction through effective communication and customer service.
6. Document configurations and procedures for transition to help desk or support teams.
7. Use corporate tools to record change, incident, and problem activities.
8. Assist with creation of shared drives and security permissions.
9. Assist with privileged access management and license management.
10. Possess Windows and MacOS knowledge.
11. Manage incidents or requests logged via the call logging tool.

Personal Attributes and Skills

• Ability to work in a team, with strong interpersonal skills.
• Capable of meeting project deadlines, working under pressure, and handling stress.
• Strong troubleshooting skills for infrastructure-related problems.
• Positive, energetic, mature, and optimistic attitude.
• High accuracy and attention to detail.
• Self-motivated, proactive, and willing to learn.
• Deadline-oriented and flexible to work overtime if needed.
• Good work ethics, with the ability to work remotely when required.
• Team player with a focus on deliverables.

Education and Experience

• Must have completed Matric.
• Experience in IT skills is advantageous.
• Additional IT-related diplomas or certifications are a plus.

Working Conditions

This is an office-based role as per company policy.

Employment Equity

The company's approved Employment Equity Plan and Targets will be considered during recruitment. As an equal opportunities employer, we encourage applications from people with disabilities.