Sales Associate

International Bank Of Commerce; Gauteng; On-site; ZAR 180 000 - 300 000; Full time

Job summary

A leading bank is seeking a Sales Associate to provide exceptional customer service and promote financial products. This role involves meeting customer needs, maintaining branch operations, and achieving sales goals. Join a team dedicated to excellence and community engagement.

Benefits

Medical Plan

Employer Paid Life Insurance

Flexible Spending Program

Profit Sharing Program

Vision, Dental, Disability

Qualifications

• 1+ years of experience interacting with people preferred.

Responsibilities

• Provide prompt, efficient, and friendly customer service.
• Promote bank products and services through various customer interactions.
• Assist with branch operations and maintain sales performance goals.

Skills

Problem Analysis

Focus on Results

Initiative

Service Orientation

Focus on Quality

Perseverance

Resourcefulness

Teamwork

Oral and written Communication

Bilingual (English / Spanish)

Education

High school graduate or GED equivalent

Tools

Microsoft programs

Job description

IBC Bank Successes and Opportunities

IBC Bank's successes are driven by an aggressive and innovative attitude.

The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers, and communities.

IBC Bank hires talented, creative, and dedicated individuals to help our business succeed.

We value leadership, community engagement, and relationship building, fostering a culture of excellence.

We are currently seeking to fill positions across all business segments.

Our focus is to be customer-centric and strive to provide an excellent customer experience.

Position Details

Time Type: Full time

This is an in-office position. Department: Retail Sales and Service

Job Summary

The Sales Associate position is responsible for providing efficient and accurate customer and financial services while delivering the "IBC Experience". This includes meeting customer needs by offering bank products and services and establishing new relationships.

Job Responsibilities

• Deliver the IBC Experience by providing prompt, efficient, and friendly customer service.
• Meet customer financial needs by promoting bank products and services through walk-in customers, follow-up calls, onboarding, aisle time, and outreach activities.
• Assist with branch opening/closing procedures and dual control.
• Adhere to policies and procedures of the New Account Opening Process.
• Support Branch Manager with adherence to the Compliance Facility Checklist.
• Maintain branch inventory and supplies.
• Flexibility to travel and assist other branches.
• Flexibility to assist and perform teller operation functions.
• Attend meetings and other events.
• Maintain individual sales performance goals.
• Promptly respond to and communicate customer complaints.
• Assist with on-the-job sales training.
• Perform other duties as assigned.

Skills and Qualifications

• Problem Analysis
• Focus on Results
• Initiative
• Service Orientation
• Focus on Quality
• Perseverance
• Resourcefulness
• Teamwork
• Oral and written Communication
• Bilingual (English / Spanish) preferred
• Computer literate (knowledge of Microsoft programs)

Education & Experience

High school graduate or GED equivalent; 1+ years of experience interacting with people preferred.

About Us

IBC Bank was founded to meet the needs of small businesses in Laredo, Texas. The bank's success is a result of an aggressive and innovative attitude. The "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers, and communities. Our commitment to "Do More" for the communities we serve permeates our company from top to bottom. The success of IBC and its 50 consecutive years of growth and profitability are due to strong leadership, a customer-centric business philosophy, and our motto of "Doing More" in our communities.

Benefits

We offer a comprehensive benefits package, based on eligibility. Benefits include:

• Medical Plan
• Employer Paid Life Insurance
• Flexible Spending Program
• Profit Sharing Program
• Supplemental Benefit Programs such as: Vision, Dental, Disability