Senior Specialist Commercial Operations System Enablement Senior Programme Manager

60 Degrees; Centurion; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading company in South Africa is seeking a Senior Commercial Operations System Enablement Specialist. This role focuses on optimizing commercial operations through technology, ensuring teams have the right tools and workflows. The ideal candidate will lead system implementation, analyze workflows, and drive performance improvements while collaborating with various teams. A Bachelor's degree and extensive experience in commercial system enablement are essential.

Qualifications

• 8 years of experience in commercial system enablement or sales operations.
• Strong IT knowledge with system integration experience.

Responsibilities

• Lead system design, implementation, and continuous improvement.
• Analyze workflows to enhance productivity and reduce costs.
• Provide support and training to commercial teams.

Skills

Leadership

Problem Solving

Communication

Data Interpretation

Education

Bachelor's degree in business

Masters in project management

Tools

CRM platforms

Marketing automation tools

Sales platforms

SQL

AWS

SharePoint

Job description

Are you passionate about optimizing commercial operations through smart system enablement?

We're looking for a Senior Commercial Operations System Enablement Specialist to enhance efficiency across sales, marketing, and customer success teams.

This role sits at the intersection of business and technology, ensuring teams have the right tools and workflows to succeed. You'll lead system design, implementation, and continuous improvement, working closely with IT and commercial leadership to align technology with business goals.

Your Key Responsibilities :

1. System Implementation & Management: Lead the setup and maintenance of tools supporting customer acquisition, order management, sales, and self-service. Ensure seamless integration of third-party applications.
2. Optimization & Efficiency: Analyse workflows, identify inefficiencies, and develop improved processes to enhance productivity and reduce costs.
3. Support & Enablement: Act as the go-to expert for system-related issues, providing support, training, and best practices to commercial teams.
4. Operational Insights & Management: Ensure data integrity, generate performance reports, and provide insights to drive better decision-making.
5. Collaboration: Work closely with IT, sales, marketing, and finance teams to align technology, data, and workflows.
6. Technology & Innovation: Stay ahead of trends in AI and automation, implementing new tools to enhance efficiency and business growth.

Our Required Expertise :

• Bachelor's degree in business, marketing, or a related field (Masters or certifications in project management/systems integration are advantageous).
• Industry exposure within the Telecommunications sector.
• Strong IT knowledge with experience in system integration and commercial tools.
• 8 years of experience in commercial system enablement, sales operations, or a similar role with a track record in system optimization.
• Proficiency in CRM platforms, marketing automation tools, and sales platforms with expertise in system configuration and workflow design.
• Ability to interpret data, solve problems, and drive performance improvements.
• Strong leadership, executive communication, and experience managing system implementations.

Click on the link to apply directly!

Experience : Manager

Key Skills: Computer Science, Business Process, SQL, Active Directory, Information Technology, Clearance, Analysis of Alternatives (AoAs), Cloud, Windows, AWS, Course of Actions (CoAs), Project Management, SharePoint, Backup, UNIX

Employment Type : Full-Time

Vacancy : 1