Catalogue Data Manager

takealot.com; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading South African online retailer seeks a Catalogue Data Manager to enhance catalogue quality and manage teams in Cape Town. The role involves data management, team leadership, and collaboration with stakeholders to drive improvements.

Qualifications

• 5-10 years relevant working experience.
• 3 Years+ managerial experience.

Responsibilities

• Management of the Data Quality, Product Queries and Catalogue Feeds teams.
• Ensure continuous improvement in catalogue quality.
• Root cause analysis and managing Product/Catalogue related Customer Queries.

Skills

Analytical Thinking

Team Management

Communication

Education

Bachelor's degree

Job description

takealot.com, a leading South African online retailer, is looking for a highly talented Catalogue Data Manager to join our Merchandising, Promotions & Catalogue team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative and hard-working people with integrity to join us. We offer a market related Total Remuneration Package, which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored, as long as you are prepared for a challenge and want to build something great.

The position reports to the Head of Merchandising, Promotions & Catalogue.

Your responsibilities will include:

• Management of the Data Quality, Product Queries and Catalogue Feeds teams
• Ensure continuous improvement in catalogue quality, category tree accuracy and attribute management
• Root cause analysis and managing of Product/Catalogue related Customer Queries, NWIO escalations and other customer & internal feedback.
• Proactively identify and manage potential process gaps/escalations within the current quality & queries catalogue processes.
• Responsible for new process mapping or design and any changes to the relevant catalogue systems, process and procedures.
• Work closely with Catalogue engineering team to build an agreed roadmap of core features and short term hot desk items
• Consult with various business stakeholders to align around business requirements and objectives relating tocatalogue quality through benchmarking and competitor research.

Attributes required:

• Solutions-oriented, can-do attitude, self-motivated
• Strong analytical and critical thinking, using data to inform decisions
• Strong team management, structured thinking & prioritization skills
• Attention to detail and high standards of quality
• Strong communication skills, both written and spoken
• Excellent team player

Qualifications and Experience:

• Bachelor’s degree or similar related to data, management or 5-10 years relevant working experience
• 3 Years+ managerial experience
• Retail/FMCG experience (Advantageous)
• Experience with large-data (Advantageous)
• Understanding of technical workflows and working with product teams to deliver solutions
• Proven track record in managing a team

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve
• We are short on ego and high on output
• We are doers and not only thinkers, it’s all in the execution after all
• We love what we do and what we are creating

We seek to Employ an Extra Ordinary Min d who:

• is respectful but forthright
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input;
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com
• thinks like an owner of the business
• is SMART, has INTEGRITY and is HARD WORKING

If you meet the above criteria and are an Extraordinary Mind , come and join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

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